Shipping Manager - Raleigh, NC

SUMMARY

 

Managing and supporting the shipping office, forklift drivers, truck drivers, and warehouse personnel. Shipping product to customers and outside warehouse locations as needed. Inventory management (if required) and expediting schedules and shipments.

 

DUTIES AND RESPONSIBILITIES:

 

Pre-Shift Floor Walk

 

Daily task for Lead person

 

Daily office management

 

Run Daily Reports

 

Backlog

 

OTD

 

Trailer Utilization

 

Dispatch/Load Plan

 

Review/Investigate Customer Complaints (Shipping)

 

Shipping Representative in Daily Production Meeting

 

Contact person for department inquires

 

Shift Manning

 

Staff scheduling

 

Over-Time approval

 

Vacation approval

 

HR – communication/problem solving/new hire

 

Daily Dept Meeting – 1st Shift – 2nd Shift - 3rd Shift (issues, shipments, notes)

 

Load Planning – Combining Orders

 

Monitor daily Inbound/Outbound Distribution

 

Dispatch Drivers (may be handled by Pratt Logistics)

 

Manage Monthly Physical Inventory (plant and outside warehouse locations)

 

Manage Cycle Counts (daily/weekly/monthly)

 

Weekly Shipping Safety Meeting

 

Driver Quarterly Safety Meeting (DOT Requirement) (may be handled by Pratt Logistics)

 

Responsive to Corporate Logistics Policies

 

Cost/Budgeting for shipping department

 

Schedule Maintenance PM on fork trucks

 

Deleting of Load Tags

 

Manage/Maintain Warehouse Inventory counts

 

Yard Checks

 

Drivers Updated DOT Logs/paperwork (may be covered with Pratt Logistics)

 

Ordering of Pallets

 

Manage Off-Site Warehouse

 

EDUCATION and/or EXPERIENCE

 

High school diploma or GED

 

Five years’ experience in a manufacturing environment

 

Candidates are PREFERRED who offer the following:

 

Experience in the corrugated container industry

 

Computer literate (MS Excel and MS Word)

 

LANGUAGE SKILLS

 

Excellent communication skills.

 

Able to read and interpret documents such as sales, business and performance reports, operating and maintenance instructions, training and procedure manuals.

 

Ability to write business reports and correspondence. Ability to speak effectively.

 

REASONING ABILITY

 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or graphic form.

 

Ability to solve a variety of problems and deal with situations where limited information or standardization exists.

 

MATHEMATICAL SKILLS

 

Ability to add, subtract, multiply, divide in all units of measure.

 

Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.

 

TECHNICAL SKILLS

 

Computer literate (MS Office including Word and Excel), data entry skills

 

Application knowledge of products and production processes

 

Quality standards – both ISO and QS

 

 

 

 

 

 

 

PHYSICAL DEMANDS

 

The employee is regularly required to stand, walk, and talk or hear.

 

The employee is sometimes required to use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK ENVIRONMENT

 

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

 

While performing the duties of this job, the employee is regularly exposed to moving equipment in the work area.

 

The employee is sometimes exposed to wet and/or humid conditions, along with hot and cold temperatures depending upon the season.

 

The noise level in the work environment is usually loud.

 

 

 

LEADERSHIP ATTRIBUTES

 

The individual must possess the following:

 

Superior time management skills including the ability to manage multiple issues concurrently and the ability to lead an effective and efficient meeting.

 

Excellent crisis manager who demonstrates that he/she has a high emotional control under adverse conditions and can lead his/her personnel to a successful resolution.

 

Excellent employee relations skills including being an active listener, understanding how to appraise personnel, applying both positive and corrective feedback, being able to resolve conflicts directly or by involving HR when necessary, understands and demonstrates positive motivational skills including coaching and delegation techniques.

 

Demonstrate confidence including providing a consistent leadership style with an acceptable level of professional assertiveness.

 

Professional appearance to support his/her role as a managerial representative of the company.

 

PERFORMANCE MEASUREMENTS

 

The performance of the Shipping Manager will be measured as follows:

 

Operating standards - the employee will need to meet or exceed the Operating Standards in the areas of safety, load planning, trailer utilization, freight cost, OTD, and inventory tracking. Such standards will be set annually and communicated to the Service Manager.

 

 

 

Personal growth - while the company will provide the tools to assist the Shipping Manager to grow professionally the responsibility for moving forward lies with the individual. Each year there will be goals developed and agreed to by the GM and his/her superior.

 

Employee relations - through observations the Shipping Manager will be evaluated regarding his/her skills and advancements in the areas of motivational techniques and results, positive and corrective/constructive feedback, subordinate development and creating a positive work environment.

 

Creativity - this will be evaluated by how active the Shipping Manager is in participating in advancing the business through new and innovative ideas.