What are the responsibilities and job description for the Receptionist position at SERVPRO of East Mahoning County - 10513?
Dispatch Scheduler
Then, do not miss your chance to join our Franchise as a new Dispatch Scheduler. In this position you will be making a difference each day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!
We are seeking someone who is great on the phone, who has excellent customer service skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you will thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, and enjoys providing excellent service to both teammates and customers. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.
Primary Responsibilities:
- Receive and dispatch lead calls and job referrals
- Perform detailed and accurate data entry, including analyzing dispatch reports
- Receive general phone calls and greet visitors
- Perform general administration duties
- Assist other departments, as needed
Position Requirements:
- Administrative or office-related experience
- Customer service experience, quality assurance, and scheduling a plus
- Experience in service industry environment a plus
- Excellent organizational skills and strong attention to detail
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
- Ability to learn new software, including Xactimate® and proprietary software
- Minimum of HSD/GED preferred
- Ability to successfully complete a background check subject to applicable law
Benefits:
- 401(k)
- 401(k) Matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Accident Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Paid Time Off
- Paid holidays
Salary : $16 - $20
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