What are the responsibilities and job description for the File Coordinator position at SERVPRO of Metairie?
Primary Responsibilities:
- Monitor job file status
- Monitor job file audit status
- Maintain job file WIPs
- Monitor and ensure client requirements are followed
- Review and validate initial field documentation
- Create preliminary estimate
- Daily job file coordination
- Perform job file backup
- Maintain internal and external communications
- Prepare job file reports
- Complete and review job file documentation for final upload and the audit process
- Complete job file audit process
- Perform job close-out
- Assist other departments, as needed
Position Requirements
- Administrative or office-related experience
- Experience with writing estimates, job file processes, and quality assurance a plus
- Outstanding written and verbal communication skills
- Polite, confident, and excellent customer service skills, including listening and questioning skills
- Ability to remain calm and professional during tense or stressful situations
- Excellent organizational skills and strong attention to detail
- Very self-motivated and goal-oriented
- Ability to multi-task in a face-paced environment
- Proficiency in Microsoft Office and ability to learn new software, including Xactimate®
- Minimum of HSD/GED preferred
- Ability to successfully complete a background check
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, color, religion, sex, disability, age, national origin, veteran status or any other characteristic protected by law.
If you would like to apply to work at SERVPRO® of Metairie, please send your resume to wlove@SERVPRO10845.com.
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