What are the responsibilities and job description for the Office Manager position at SERVPRO - Supreme Restoration?
Servpro of Stoughton Brockton is seeking to fill an experienced Office Manager. Our ideal candidate must have proven experience overseeing the scheduling for a service industry, experience in creating and sending out invoices for jobs, communicate with management staff to stay updated on jobs, documentation, budgeting, and any customer issues, and the ability to administratively oversee the status of our service jobs until they are completed.
Primary Responsibilities
- Manage Receptionist-Dispatcher, Job File Coordinator
- Schedule oversight for the franchise
- Coordinate and maintain company calendar and franchise communication
- Manage accounts payable, accounts receivable, and cash management
- Verify and analyze financial reports and divisional key measurements
- Monitor compliance and risk management
- Serve as a On Call Manager in alignment with the franchises on call rotation
Qualifications:
- 5 year(s) of office, accounting, or customer service management experience
- Experience in building a strong team with tangible leadership skills
- Solid organization and planning capabilities, strong attention to detail
- Demonstrated history of ability and growth in managing an office environment
- Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
- Very self-motivated and goal-oriented with ability to multitask
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel), Google Docs and QuickBooks Online
- Ability to learn new software, such as Xactimate estimating software
- Experience in customer service industry environment, a plus
- Ability to successfully complete a background check subject to applicable law
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
Salary : $45,000 - $60,000
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