What are the responsibilities and job description for the Office Manager position at SERVPRO?
- Manage Receptionist-Dispatcher, Job File Coordinator, and Accounting and HR Administrator
- Coordinate and maintain company calendar and franchise communication
- Manage accounts payable, accounts receivable, and cash management
- Verify and analyze financial reports and divisional key measurements
- Monitor compliance and risk management
- Ensure employment files and records accuracy
- Manage franchise compensation plan staffing plan
- Ensure fulfillment of the training and development plans for all divisions
- Oversee performance management and documentation
- Document franchise annual plan and divisional performance
- Develop the office division annual plan
- 5 year(s) of office, accounting, or customer service management experience
- Experience in building a strong team with tangible leadership skills
- Solid organization and planning capabilities, strong attention to detail
- Demonstrated history of ability and growth in managing an office environment
- Outstanding written and verbal communication skills, including proper pronunciation, grammar, and a consistently courteous and professional tone of voice at all times
- Very self-motivated and goal-oriented with ability to multitask
- Capability to work in a fast-paced, team-oriented office environment
- Proficiency in Microsoft Office (i.e., Outlook, Word, Excel) and QuickBooks
- Ability to learn new software, such as Xactimate estimating software
- Experience in customer service industry environment, a plus
- Ability to successfully complete a background check subject to applicable law
Compensation: $52,000.00 - $65,000.00 per year
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
Salary : $52,000 - $65,000
