Truck Dispatcher

This individual will develop long term partnerships with our customers and Transportation Sales Professionals to build win/win transportation solutions in a professional manner.

Specific Duties Include:

• Use Company provided systems/tools to fully document, track, record, follow-up and capture all related dispatch activity in a timely and accurate manner.
• Coordinate transport transactions
• Price and invoice customers accurately
• Develop a keen awareness of the competition, competitive products and rates; as well as business and industry trends.
• Accountable for timely follow up on each transport to ensure customer satisfaction.
• Coordinating and/or communicating with customers and applicable departments ensuring timely delivery.
• Coordinate pickup and delivery of equipment as needed.
• Assist and complete scheduling needs of trucking for the following day.
• Provide price quotes to customers when requested.
• Maintain records to facilitate prompt and accurate billing.
• Execute all other processes established by and with the owner and Trucking Manager.
• Provide feedback to improve processes and customer satisfaction.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of SFS Transportation.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Seguin, TX 78155: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 2 years (Required)

Work Location: In person

Salary : $18 - $22