What are the responsibilities and job description for the Dental Office Manager position at SGA Dental Partners?
Description
Glennville Family Dentistry is looking for an experienced dental office manager. The ideal candidate will have the ability to create a warm and friendly environment for our patients, while proficiently and effectively managing all of the aspects of a multi-faceted practice. This role requires a self-motivated, dynamic individual who is able to work with a diverse patient base to provide each of them with a top-notch experience.
This is a full-time, exempt position.
We are looking for someone with strong dentistry and Dentrix experience.
Responsibilities include (but not limited to):
- Organizing all administrative aspects of the office including updating patient records, following up with patients, managing clinic and individual calendars, and providing a clear point of leadership within our organizational structure
- Ensuring the delivery of safe and top-quality dental care
- Organizing and presenting treatment plans/financial arrangements to patients
- Providing an efficient response to patients, doctors, and staff needs/inquiries
- Resolving patient issues in accordance with company policies and procedures, healthcare regulations, and dental board standards
- Facilitating staff meetings and driving communication among staff
- Monitoring production and collection goals
- Developing positive relationships with staff; manages performance and resolves conflicts; trains, coaches and develops knowledge and skills of staff
- Greeting patients by name and answering phones; preparing and explaining treatment plans and financial options to patients
- Greeting patients by name and with a smile; develop working relationships with patients
- Knowledge of and ability to comply with OSHA, state health administration, and HIPAA regulations.
What makes you stand out:
- Experience in leadership/management role with dental office experience is required
- Experience supporting business responsibilities and key performance metrics; forecast results, ensure all budget and production expectations are met
- Effectively communicate orally, both in-person and via telephone
- Strong aptitude for learning software systems; working knowledge of dental practice management software is a plus
- A proven business leader with organizational, communications, and interpersonal skills
We are proud to offer competitive pay with the opportunity to earn monthly bonuses. You can also count on benefits such as medical and vision insurance, in-office dental care, paid holidays and paid time off, retirement plans, in addition to supplemental insurance plans.
