Senior Splunk Admin

Software Guidance & Assistance, Inc., (SGA), is searching for a Senior Splunk Admin for a CONTRACT assignment with one of our premier Financial Services clients in Dallas/Tampa, TX.

Responsibilities :

Primarily be focused on supporting Splunk Cloud, Splunk Enterprise, ITSI and Observability

Working on engineering and development focused projects from start to finish with minimal supervision

Providing technical and operational support for our customer base as well as other technical areas within the company that utilize our tools

Risk management functions such as reconciliation of vulnerabilities, security baselines as well as other risk and audit related objectives

Administrative functions for our tools such as keeping the tool documentation current and handling service requests

24x7 on-call L3 support on a rotational schedule with other team members

Participate in user training to increase awareness of Splunk

Ensuring incident, problem and change tickets are addressed in a timely fashion, as well as escalating technical and managerial issues

Following ITIL process for incident, change and problem resolution

Required Skills:

Bachelor's Degree in Computer Science or a technical discipline

Certification in Splunk products is a plus

Minimum of six (6) years of related Splunk work experience is a must.

6 years' experience of Splunk engineering/support in a production environment. This includes all phases of lifecycle management: planning, design, deployment, upkeep and retirement

Preference to have expertise in ITSI.

Programming experience is nice to have (Python, Shell, JavaScript)

Should have a developed competency with Splunk in a production environment

Integration with cloud related applications such as AWS, Azure, Zoom, Thousand Eyes

Self-starter, continually striving to improve the teams service offerings and one's own skillset

Must have a problem-solving and innovative mindset to meet a wide variety of challenges

Willingness and ability to learn all aspects of our operating model as well as new tools

Ability to meet deadlines, goals and objectives

Moderate to advanced competency of Windows and Unix-like operating system principles (power user functions)

Developed competencies around essential project management, communication (oral, written) and personal effectiveness

Working experience covering Microsoft Office tools such as Outlook, Excel, PowerPoint, Visio and Project

Good SQL skills and good knowledge of relational databases

Experience developing and interfacing with REST APIs

Good knowledge of TCP/IP and networking fundamentals

Good knowledge of engineering, configuring, deploying and supporting Splunk Enterprise, Splunk Cloud, ITSI and Observability

Ability to create and optimize Big Data correlations as a Splunk search language (SPL) proficient

Optimize/Tune logging source streams

Develop Splunk reports to meet requirements of key stakeholders.

Good knowledge of Amazon AWS products and services such as EC2, BeanStalk, Lambda, VPC, Route 53, Amazon FW, API Gateway, ELB, CloudTrail, and CloudFront.

Working knowledge of Azure

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.