Global Social Audits Manager

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 89,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

Job Description

The Global Social Audits Manager acts as the expert and leader in the development and management of the key Food and Farm Social auditing programs. These include contributing to the development of the strategy and drive implementation with key stakeholders, driving the development of new farm social audit programs, overseeing the existing Food and Farm social programs to ensure they meet company and client expectations, acting as the point of reference and technical support to the global commercial teams and affiliates.

• Take an active role in the development of a Social Audit strategy targeted to the food, farm, and related industries aligned to the overall RBS and Food Assurance strategies.
• Drive the implementation of the agreed strategy by supporting the SGS network of executing affiliates(EA) to build capability.
• Lead the training, development, and procedure roll-out to ensure services can be executed by EA in conformity with the relevant Audit specifications including capacity management.
• Work closely with the Global Food Assurance CSR team to discuss new opportunities, existing activities, issues, and the development of new solutions.
• Review outputs to ensure the Food Social products meet Schemes or Client’s (both internal and external) expectations and is competitive in the market.
• Take a lead technical role in support of large international food/farm social audit contracts liaising regularly with the appointed Global Key Account Manager (GKAM) and client where needed.
• Act as point of reference (expert) for all Food and Farm Social Auditing related inquiries (Third-party schemes, SGS owned or 2nd party) and work collaboratively with RBS, Food Assurance, and Sales/GKAM colleagues to address any issues.
• Set up ad hoc working groups to engineer and develop the new products (define a roadmap and agree on how the service/product should be set up).
• Ensure all relevant documentation including procedures, pricing, proposals, etc are efficiently organized and managed.
• Provide active support to International Sales Managers (ISM) and GKAMs in preparation of Food/Farm social audit RFPs and attend key client meetings as a subject matter expert when required.
• Provide Marketing with specialist support relating to social media, PR, website, webinars, collateral, etc to ensure maximum market visibility.
• Represent SGS in key external organizations, relevant technical committees, and industry events to increase the profile of the Company in the Food/Farm social audit area.
• Liaise with all relevant parties in accordance with the RBS Global procedures for the management of any claim or complaint related to the product.
• Actively participate in any corporate integrity calls, actions, or investigations in relation to the Food and Farm Social Auditing.
• Manage any expectations in relation to conflict of interest and impartiality in relation to the Food and Agriculture Social Auditing.
• Provide Marketing with specialist support relating to social media, PR, website, webinars, collateral, etc to ensure maximum market visibility.
• At all times, comply with the SGS Code of Integrity and Professional Conduct and follow SGS Health & Safety procedures.

Qualifications

• Bachelor's degree (Required)
• More than 5 years of experience as an expert, consultant, or manager in Food and/or Farm Social auditing. (Required)
• Experience/knowledge of the Food and Farm landscape (Required)
• Experience/knowledge of major stakeholder’s codes of conduct (Required)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability

All your information will be kept confidential according to EEO guidelines.