Behavior Health Billing Manager

 JFS Behavior Health Billing Manager

Shalom Austin is the hub of Jewish life in Central Texas. We are a 501(c)3 nonprofit organization comprised of the Jewish Community Center (JCC), Jewish Federation, Jewish Family Service (JFS), and the Jewish Foundation. The majority of our programming operates on 40 beautiful acres on the Dell Jewish Community Campus in the live music capital of the world – “weird” Austin, Texas.

Our great benefits:

· We’ll pay you an annual salary of $42,000-$44,000 depending on your experience.

· We offer outstanding medical insurance coverage through Blue Cross Blue Shield, and we’ll pay 80% of the premium cost on your behalf.

· We provide life and long-term disability insurance, and we pay 100% of the cost for you.

· We will give you lots of paid time off. First-year employees receive: 18 days of paid time off, and more than 15 Jewish and Federal holidays.

· We’ll offer you up to a 50% discount for your kiddos in our amazing early childhood program, as enrollment allows.

· We understand that you need work/life balance and that you have commitments outside of the workplace, so we’ll do our very best to offer you some flexibility in your work schedule.

· We’ll provide you with the opportunity to make a difference in the Central Texas Jewish community every day.

· Professional development opportunities

As the JFS Behavior Health Billing Manager on the Jewish Family Service team, you will be part of a growing and incredibly supportive team of therapists, case managers, a volunteer department and more, as you focus on our Billing and Accounting procedures and work one on one with our clients and clinicians to ensure that  all matters related to financial control are met with accuracy and timeliness. This includes primary oversight and management of the billing system and regular communication with the Shalom Austin accounting department .

This is a full time, hourly, position.

What you will be doing:

• Responsible for preparation of reports, statements, and fiscal management as it relates to third party payers.
• The Behavior Health Billing Manager will prioritize customer service and consistent communication with insurance companies and agency partners to ensure the billing department has smooth operations.
• This position serves as the primary financial coordinator with the Shalom Austin Accounting department ensuring that JFS collaborates on all financial operations relating to clinical revenue, emergency financial assistance operations, program revenue and costs.
• This position will oversee all therapeutic service billing (individual, couples, mediation, and groups), patient and insurance collections using Simple Practice (or new EHR system and clearing house) and serve as office expert and primary contact for EHR system & clearing house.
• Ensure billing for all services provided is accurate, timely, and fully documented. 
• Process billing through Medicare and various insurance companies, private pay and the JFS sliding scale, while maintaining standard operating procedures.
• Continuously review, verify & document pre-authorizations, pre-certifications &/or referrals necessary for payment of claims.
• Perform insurance verifications and billing research with clear and consistent communication back to clients. 
• Work with insurance companies to ensure proper reimbursement for services.
• Prepare reports and invoices to assist with monthly client billing and to be shared with SA accounting department.
• Ensure timely and accurate processing of client invoices.
• Assist clients with billing inquiries and reply in a timely manner.
• Responsible for collecting retainers.
• Manage the updating and collection of all open receivables in collaboration with the accounting department and scan all billing related documents into our database.
• Manage the Standard Operating Procedures for the Billing and Collection process
• Review all accounts receivable payments and perform Simple Practice reconciliation. 
• Observe strict client confidentiality and HIPAA compliance in all situations. 
• Support accounting procedures and act as primary contact for Shalom Austin accounting department for all revenue received for clinical services, including reimbursements from the agency partners and other funding streams.
• Support JFS programming staff in billing related to group programs, psycho educational offerings and more.
• Assist Chief Social Services Officer and Senior Clinical Director in managing revenue and expenses for the agency and developing a business plan to increase revenue.
• Credential new therapists when they join our staff and update credentialing on a yearly basis
• Serve on the JFS administrative team and be available to step in when another team member is unable to answer client calls or sit at the front desk when requested.
• Other duties as assigned.

What you will bring:

• BA or BS degree or equivalent experience in business/sales, account management or related field.
• CPC (certified professional coder) or equivalent certification in medical billing/coding required
• Proficiency in written, verbal and computer skills
• 3 to 5 years relevant work experience required, 5-7 years preferred
• Excellent interpersonal, customer service, and communication skills
• Independent worker
• Self-driven and proactive
• Highly organized and able to multi-task
• Positive attitude and self-motivated.
• Works well collaboratively in a team environment.
• Pass all required criminal history background checks (which may, depending on the position you are hired for, include an FBI fingerprint check).
• Adhere to our Mission, Core Values, and all HR policies and procedures.

· Must be able to meet routine office physical demands including climbing stairs, carrying up to 20-pound objects and possessing the dexterity and vision to operate office computers and equipment. Accommodations will be made if candidates has a disability. 

What we care about:

Shalom Austin is a community-minded, inclusive organization. We are committed to creating and supporting a safe, welcoming and diverse workplace for all people regardless of race, religion, disability, gender or sexual orientation.

Being fully vaccinated against COVID-19 is a condition of employment at Shalom Austin and required for all employees and independent contractors.

Shalom Austin Core Values:

· UNITY. You recognize the importance of one team that leverages resources, talents and expertise to achieve a common purpose.

· EXCELLENCE. You are committed to continual improvement, and you consistently set new standards for success.

· RESPECT. You nurture your workplace through honesty, sincerity, and responsibility.

· CREATIVITY. You approach both opportunities and obstacles with a spirit of flexibility, thinking critically to achieve innovative solutions.

· INITIATIVE. You are a self-starter, driven to exceed expectations and claim a sense of ownership as you pursue your goals.

· KNOWLEDGE. You engage in continuous learning and actively seek opportunities that provide professional enrichment and personal fulfillment.

How to Apply

· You don’t need to call us, just follow the link to apply.

· We promise we’ll get in touch with you by phone or email. 

A Cover Letter is required.

Due to the high volume of applications received, we cannot respond to individual telephone inquiries about whether or not a position has been filled. Only applicants selected to move forward in the recruitment process will be contacted by phone; all other applicants will be notified by email.

Shalom Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion*, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Although we are a Jewish organization, we welcome candidates of any or no religious affiliation to apply.

Salary : $42,000 - $44,000