What are the responsibilities and job description for the Night Auditor position at Shaner Hotel Group?
Job description
Summary:
Process daily audit of the Hotel’s financial data. Handle the requests and transactions of the Hotel guests, and coordinate with the other departments as necessary.
Responsibilities Other duties may be assigned
- Verify each Front Desk shift’s transactions.
- Process credit card transactions.
- Post tax charges to all guest folios.
- Finalize transactions completed during the day.
- Create and/or print required reports.
- File or transmit reports as directed.
- Verify and prepare registration cards for arriving guests.
- Prepare folios for departing guests.
- Handle Lodge phone system, transfer calls, and take messages for guests as well as hotel staff.
- Take, modify and cancel guest reservations.
- Verify, balance and review hotel availability.
- Check in/out guests. Perform “express checkout” duties. Verify departure dates and offer to make future reservations.
- Post miscellaneous charges to guest accounts and Post No show and Cancellation Charges.
- Responsible for shift cash transactions.
- Responsible for maintaining The hotel key security system.
- Administer guest safe deposit boxes.
- Responsible for knowing The Hotel emergency procedures.
- Coordinate with other departments to fulfill guest special requests.
- Communicate facilities and services to guests at check-in.
- Answer guest questions regarding local area facilities.
- Notify Housekeeping and Maintenance of any reported problems and/or grounds
- Carry out any reasonable request by management that I am capable of performing.
Job Types: Full-time, Part-time
Salary: From $15.00 per hour
Benefits: (Full Time)
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.
Salary : $15