Database and Development Coordinator

Title: Database and Development Coordinator

Department: Development

Supervisor: Director of Development and Communications

Pay Range: $22.00 – 25.00 hourly

Share provides a wide spectrum of services ranging from street outreach, hunger response, and emergency shelter to housing and asset building. We offer individuals services, resources, and the tools they need to end their homelessness, secure housing, and maintain that housing. Each year, we assist more than 8,000 people experiencing poverty, hunger and/or homelessness.

We seek bright, driven people who are passionate about social justice and who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a vulnerable population. We take pride in making a difference in the lives of so many every day.

Share recognizes that our employees are the foundation for our organization as well as our heart and soul. Share has a generous and robust benefit package including 4 weeks of PTO, paid sick leave, a wellness program, a matched Simple IRA and health, dental and life insurance. We encourage a culture of supportive compassion for our participants, co-workers, and volunteers.

Share’s Mission:

Share believes every person counts. Together we pursue a stronger community by building relationships, advocating for equitable access to housing and food stability while empowering every individual to grow and thrive.

DE&I Statement:

Share wants to be part of a community that brings about change. We are committed to actively working to dismantle racist systems, focusing on sustainable solutions to structural racism, police violence, and inequitable economic, health care, and education systems. It requires all institutions, including ours, to ask what more we can and should do to live our commitments to diversity, equity, and inclusion – and we must be brave enough to make changes.

Job Summary

Share seeks an experienced, organized and tech-savvy Database and Development Coordinator to support the organization's overall fundraising objectives and be an integral member of Share’s Development Team. The Development Team is led by the Director of Development & Communications (DODC) and includes the Director of Volunteers & Community Resources, Special Events Manager, Development Coordinator, Volunteer Coordinator, Volunteer and Nutrition Coordinator, Community Relations Director, and the Grant Writer.

The Database and Development Coordinator will be part of a development team that raises over two million dollars annually to support the programs and services of Share. They will serve a primary supportive role overall to the success of fundraising at Share and will ensure accurate gift recording and acknowledgements. They assist with correspondence, mailings, and all requested administrative tasks. High standards of professionalism, confidentiality, communication, accuracy, and self-direction are required. Must be reliable and conscientious in carrying out assigned duties. Requires the ability to maintain record systems, and to communicate both orally and in writing to a variety of people.

Summary of Essential Job Functions and Responsibilities

• Manage all donation processing and receipting, prepare and send donation acknowledgement letters.
• Manage information tracking processes regarding acknowledgement, recognition, and on-going communications of past and current donors.
• Work with DODC on increasing annual revenue from Share’s monthly giving campaign. Also strive to increase monthly donors.
• Support donor solicitation, stewardship activities and schedule donor meetings.
• Manage data integrity of donation information, and data input, while adhering to departmental policies and procedures.
• Work with DODC and the Development Coordinator on the We Share Major Gift Program, which includes donor cultivation and stewardship, tracking benefits and assisting with coordination of member events, tours, annual meeting, etc.
• Help to determine the best strategies for effective stewardship of donors.
• Work with DODC on donor cultivation activities.
• Sorts and routes incoming mail.
• Create, maintain, and execute queries and reports that track fundraising progress.
• Attend and participate in the Strategic Engagement Committee meetings.
• Prepare the classroom for the monthly board meetings, take and transcribe the minutes (last Tuesday of every month from 5 to 7 pm).
• Serve as the point person for list management and execution for mailings, newsletters, e-communications, etc.
• Enter donations received through multiple channels, such as Facebook, Greater Giving, etc. Thank donors through Facebook and contact donors for addresses to update NEON, our donor database.
• Gather donor and donation information to build event, appeal, and end of year dashboards.
• Work with the Finance team to audit and reconciliation dashboards and monthly donation reports.

Events

• Support the Special Event Manager on tasks associated with annual fundraising events – annual gala and Soup’s On. Tasks include but are not limited to supporting sponsorship solicitation and sponsorship tracking and coordinating sponsorship deliverables.
• Assist Development Coordinator with auction procurement to generate in-kind donations from local and national companies through phone calls, emails and online applications.
• Work in Greater Giving to track ticket sales and sponsorships.
• Work with the DODC and Special Events Manger on guest table placements.
• Work the day of event as the lead of check-in/check-out, oversee and train check-in/check-out volunteers.
• Attend and participate in event related committee meetings.

Communications

• Take photos of pertinent Share activities, check presentations, etc. and make posts on Facebook as needed.
• Make donor calls directly to thank them for their support and donations.
• Handwrite thank you cards to donors.
• Create and send eblasts for our We Share and Fundraising events, including invitations and “Know Before You Go” eblasts

In-kind Resource Development

• Back-up the volunteer department as needed to greet donors with in-kind donations at the front desk and assist donors with warehouse delivery.

Other

• Assist the Volunteer Team with receiving wish tag items, gift cards, etc.
• Greet donors and provide tours as needed.
• Represent Share at off-site community events as needed.
• Provide monthly activity report for monthly Board Development Update.
• Support additional development, marketing and organizational activities as assigned by the DODC.
• Support the Volunteer Team when needed with volunteer projects, meal & nutrition program support and other department support.
• Other duties as assigned.

Knowledge/Abilities

• Handle confidential donor information with sensitivity, integrity, and accuracy
• Organize and prioritize work in accordance with supervisory input
• Function effectively with moderate supervision
• Flexible to work outside the normal schedule to accommodate and support evening events and occasional weekend fundraising projects
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Excellent time management skills, including the ability to track and meet deadlines.
• Strong contributor in team environments.
• Creative problem solver.
• Must be able to lift up to 25 pounds.
• Must be able to sit at a computer for long periods of time.
• Some job responsibilities may require the employee to work evenings and weekends. Work schedules will be adjusted accordingly.

Minimum Requirements

• Bachelor’s Degree preferred. High School Diploma required.
• A minimum of two years’ experience working in a development department for a non-profit organization or related administrative experience.
• Donor database required, NEON and Greater Giving experience preferred.
• Familiarity with gift processing and/or fund-raising principles
• Working knowledge of all Microsoft Office programs (including Word, Excel, Outlook and PowerPoint).
• Understanding of Share’s mission, culture, history, programs and clientele.
• Valid driver’s license and the ability to pass a criminal background check.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift

Ability to commute/relocate:

• Vancouver, WA 98661: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Database administration: 1 year (Preferred)
• Development: 1 year (Required)

Work Location: In person

Salary : $22 - $25