Shift Leader

About us

Sharis is a large business in Woodburn, OR. We are professional and agile.

Our work environment includes:

• Modern office setting
• Food provided

Shift Lead Duties:

• Cover for assistant managers while they are on a meal break.
• Set up shift using the FOH and BOH logs, make station assignment and print prep sheets.
• Supervise food production and guest service according to Shari’s standards.
• Handle guest complaints on shift and make the General Manager aware of any concerns.
• Check team member side work and deep cleaning assignments.
• Oversee training that is scheduled on your shift.
• Understand Shari’s application process and provide information to candidates who inquired about applying.
• Report team member performance issues to your General Manager.
• Ensure that company policies as stated in handbook are upheld and incidents are properly reported on your shift.
• Properly complete shift and daily accounting responsibilities. Follow Shari’s Security and Banking Procedures and Shari’s Cash Handling Policies.
• Other duties as assigned by your General Manager.

ESSENTIAL FUNCTIONS

• Provide a high level of guest service ensuring that each guest that dines in your sections has a positive and memorable experience.
• Make an effort to recognize regular guests and provide personal service based on the guest’s need.
• Warmly acknowledge and greets guests as they arrive at the restaurant, escort and seat guests at an appropriate table.
• Maintain full menu knowledge to answer guests’ questions and suggest appropriate food and beverages.
• Take guests’ orders and accurately input them into the restaurant order system.
• Prepare and serve soups, salads, beverages and desserts using the correct timing, service techniques and portions.
• Inspect orders prior to delivery to ensure quality, accuracy and add proper garnishes, such as dressing, rolls and sauces.
• Maintain the guest dining experience by checking back, refilling beverages, pre-bussing plates and offering dessert.
• Present an accurate guest check and sincerely thank the guest for dining at Shari’s and offer an invitation to provide feedback.
• Clean and reset tables.
• Assist with cashing out restaurant guests.
• Assist with the input, preparation and assembly of takeout orders.
• Assist with the preparation and decoration of pies.
• Maintain a professional appearance, including proper hygiene and report to work as scheduled, in uniform and ready to take over your station
• Demonstrate a positive and professional relationship with coworkers and the management team, graciously offer and accept help when needed.
• Handle guest complaints in a professional manner and notify management of any guest complaint.
• Keep your station neat and organized, complete side work during non-busy hours.
• Protect restaurant guests by adhering to sanitation, safety and alcohol beverage control policies
• In Oregon restaurants, assist with late night, lottery functions including drop box security tasks.
• Perform additional responsibilities, although not detailed, as requested by the manager at any time.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid training
• Vision insurance

Experience level:

• 1 year

Restaurant type:

• Bakery
• Café
• Casual dining restaurant

Shift:

• Day shift
• Evening shift
• Night shift

Ability to commute/relocate:

• Woodburn, OR: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

Salary : $16 - $17