Shift leader

About us

Please make an application promptly if you are a good match for this role due to high levels of interest.

Sharis is a large business in OR. We are professional and agile.

Our work environment includes :

• Modern office setting
• Food provided

Shift Lead Duties :

• Cover for assistant managers while they are on a meal break.
• Set up shift using the FOH and BOH logs, make station assignment and print prep sheets.
• Supervise food production and guest service according to Shari’s standards.
• Handle guest complaints on shift and make the General Manager aware of any concerns.
• Check team member side work and deep cleaning assignments.
• Oversee training that is scheduled on your shift.
• Understand Shari’s application process and provide information to candidates who inquired about applying.
• Report team member performance issues to your General Manager.
• Ensure that company policies as stated in handbook are upheld and incidents are properly reported on your shift.
• Other duties as assigned by your General Manager.

ESSENTIAL FUNCTIONS

• Provide a high level of guest service ensuring that each guest that dines in your sections has a positive and memorable experience.
• Make an effort to recognize regular guests and provide personal service based on the guest’s need.
• Warmly acknowledge and greet guests as they arrive at the restaurant, escort and seat guests at an appropriate table.
• Maintain full menu knowledge to answer guests’ questions and suggest appropriate food and beverages.
• Take guests’ orders and accurately input them into the restaurant order system.
• Prepare and serve soups, salads, beverages and desserts using the correct timing, service techniques and portions.
• Inspect orders prior to delivery to ensure quality, accuracy and add proper garnishes, such as dressing, rolls and sauces.
• Maintain the guest dining experience by checking back, refilling beverages, pre-bussing plates and offering dessert.
• Present an accurate guest check and sincerely thank the guest for dining at Shari’s and offer an invitation to provide feedback.
• Clean and reset tables.
• Assist with cashing out restaurant guests.
• Assist with the input, preparation and assembly of takeout orders.
• Assist with the preparation and decoration of pies.
• Maintain a professional appearance, including proper hygiene and report to work as scheduled, in uniform and ready to take over your station.
• Demonstrate a positive and professional relationship with coworkers and the management team, graciously offer and accept help when needed.
• Handle guest complaints in a professional manner and notify management of any guest complaint.
• Keep your station neat and organized, complete side work during non-busy hours.
• Protect restaurant guests by adhering to sanitation, safety and alcohol beverage control policies.
• In Oregon restaurants, assist with late night, lottery functions including drop box security tasks.
• Perform additional responsibilities, although not detailed, as requested by the manager at any time.

Job Type : Part-time

Pay : $17.00 - $19.00 per hour

Shift :

• Evening shift
• Night shift

License / Certification :

Driver's License (Required)

Shift availability :

• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate :

Santa Clara, OR : Relocate before starting work (Required)

Work Location : In person

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Last updated : 2024-09-13

Salary : $17 - $19