What are the responsibilities and job description for the Customer Service/Front Desk position at Sharkey's Cuts For Kids?
Front Desk - Upscale children’s salon
Do you love people and good vibes? Do you thrive in high energy environments?
Our unique children’s salon delivers an exceptionally upbeat, positive experience to our customers from the moment they walk in and our front desk team plays a big part in this. We are looking for day-makers! If you have an outgoing personality, great customer service skills and the ability to work in a fast-paced environment, we want to talk to you. Check us out at https://www.sharkeyscutsforkidsmetairie.com.
The Customer Service Front Desk Team provides exceptional service to our clients every time they visit. Beyond hospitality and customer service, the Desk Team also supports the smooth running of salon operations from open to close.
RESPONSIBILITIES
- Provide a high level of customer service to customers
- Provide support to hairstylists
- Assist salon management in daily tasks
- Facilitate successful appointment check-in process including seating and communicating with stylists at check in
- Book new appointments
- Be proactive, helpful and efficient
- Be a team player and promote camaraderie
- Promote and maintain the Sharkey’s Cuts for Kids brand aesthetic, atmosphere and culture
QUALIFICATIONS
- Outstanding customer service and problem-solving skills
- Exceptional communication skills and ability to work with a wide range of personalities
- Friendly and professional phone and email etiquette
- Experience with basic word processing and spreadsheets a plus
- Experience with Salon Ultimate software a plus but not necessary
SCHEDULE & AVAILABILITY
- We are especially looking for individuals with mid-morning or late afternoon availability during the week
- Minimum of 3 shifts per week, including some weekend availability
- Salon locations in Metairie and Mandeville. We’re looking to grow our desk team at both salons
- Competitive compensation package includes employee discounts on services and retail items
- Flexible schedule
Job Types: Full-time, Part-time
Pay: $10.00 - $13.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Metairie, LA 70005: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $10 - $13