Sales Development Representative

At SheerID, Sales Development Representatives (SDRs) are responsible for identifying and creating new qualified sales opportunities for the Account Executive team. SDRs manage the inbound lead activity in their territory, qualifying active buying interest and developing opportunities in prospect accounts. SDRs also coordinate and execute multi-target, multi-threaded outbound sales programs for target accounts. This requires daily research, prospecting, and outreach (email, call, social, direct mail) activities to secure a sufficient flow of additional qualified opportunities to build pipeline and achieve revenue goals. 

• Critical Thinking – fast learner and very capable of internalizing information and articulating relevant value.
• Challenger – unafraid to teach a CEO, CMO or VP of Marketing to think differently about margin protection and how to reach new customers.
• Quick witted – you see objections as an opportunity to practice verbal jousting.
• Coachable – no matter your experience you’re never done learning.
• Tenacious – you know every “no” you hear is a learning opportunity and one step closer to the next “yes.”
• Assertive – you’re likable, but aren’t afraid to ask for what you want.
• Competitive – you outwork everyone around you.
• Active listener – can easily hear prospect cues, determine potential customer needs, ask appropriate follow up questions, and match talk that back to a SheerID solution.
• Strong phone and interpersonal communication skills (verbal and written) – you don’t have to love cold calling, but you do have to do it and love the positive outcome that it produces.
• Strong ability to close sales.
• Ability to work in a high-energy sales team environment as team player.
• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Consistently achieve qualified opportunity quotas to ensure territory revenue objectives
• Learn SheerID products, effectively communicate the value proposition and be able to react to objections and competitive questions
• Interact with prospects via telephone, email, social media, and direct mail channels.
• Research accounts, identify key players, map org charts, generate outbound interest and develop accounts to stimulate opportunity
• Deliver individual daily/weekly activity volume, sales meeting goals, and opportunity production while focusing on the success of the team and account executives.
• Develop and execute on a strong prospecting strategy, including identifying customer pain points and addressing the value for the customer in your messaging
• Track all relevant qualification and lead management activity using Salesforce
• Collaborate with your field sales team as a prospecting subject matter expert, providing best practices and executing on projects specific to your territory
• Partner with Marketing on driving attendance to events, trade shows, webinars, and conferences
• Following the established SheerID sales process to manage a high-activity pipeline of leads

• Bachelor's Degree Preferred
• 1 years of experience in a relevant customer-facing role
• Experience in Salesforce and other sales technology platforms like Salesloft and LinkedIn/Sales Navigator

• Ability to articulate complex topics and build rapport with prospects and stakeholders remotely
• Self-motivation and persistence in the face of rejection or adversity
• Openness to feedback and coaching
• Strong communication skills, including written, verbal, presentation and on social media

SheerID is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees. SheerID believes that diversity and inclusion are critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.