Litigation Technology Support Manager

Sherman & Howard L.L.C.
Denver, CO Full Time
POSTED ON 7/14/2022 CLOSED ON 1/10/2023

Job Posting for Litigation Technology Support Manager at Sherman & Howard L.L.C.

Summary:


Sherman & Howard is seeking a Litigation Technology Support Manager to join our team. This position has overall operational responsibility for the Litigation Technology Support department and reports to the Director of Information Technology. Candidate may reside in Colorado, Arizona, New Mexico, or Nevada. Travel may be required.


Responsibilities:


  • Serve as the primary eDiscovery point-of-contact with internal/external technical teams, and Litigation Teams.
  • Consult on complex eDiscovery or data management issues with practice team and clients.
  • Participate in team and client meetings regarding the e-discovery lifecycle (identification, preservation, collection, processing, analysis, review, production, and presentation of ESI and paper documents).
  • Oversee e-Discovery team including hiring, training, and daily supervision.
  • Manage turnaround requirements from internal technical teams and clients by creating effective work plans and coordinating workstreams appropriately.
  • Create and maintain thorough project documentation, reporting, and metrics.
  • Anticipate and proactively problem-solve team needs, and unexpected problems or issues encountered.
  • Maintain and track ESI that is received, loaded, and produced.
  • Communicate with case teams and providers on project status, including ESI management issues encountered and workaround solutions identified and implemented.
  • Implement best practices related to case management, litigation practice technology, document management, and matter workflow.
  • Coordinate and provide to assure new hires are fully competent on litigation practice technology and methodology.
  • Manage proper disposition of data upon conclusion of cases.
  • Manage vendors including bill back initiatives for vendor services and hosting.
  • Manage Litigation practice support applications including eDiscovery, trial presentation, and project management.
  • Prepare annual budget for expenses related to processing discovery projects, including software licensing, data hosting and third-party costs. Forecast cost recovery.
  • Manage financial performance, including billings, realization, and expenses.
  • Monitor Litigation practice support technology trends and make recommendations to improve the firm’s performance through practice technology.
  • Attend Litigation Support and/or ESI seminars and specific industry trade shows, as approved by the Director of Information Technology.
  • Maintain current knowledge regarding software capabilities and overall continuous awareness of eDiscovery trends and emerging capabilities for eDiscovery software.


Required Experience:


  • 5 years of hands-on eDiscovery experience
  • 7 years of professional experience with at least 2 years in a project management or supervisory role
  • Familiarity with general processes, systems philosophies, structure, methods and approaches of mid-to-large sized firms.


Preferred Qualifications:


  • College degree preferred but not required.
  • Demonstrated desire for continuous learning and a passion for problem-solving and development of enduring solutions to solve complex eDiscovery challenges.
  • Knowledgeable about a broad array of practice support tools (e.g., document review tools, loading and processing, trial presentation, project management software)
  • Knowledgeable about the major practice support service providers including their capabilities, strengths, and weaknesses.
  • Demonstrated success in managing people.
  • Proficiency in the understanding of typical litigation support workflows and process requirements as well as all associated technologies.
  • Strong project management and organizational skills with an ability to adjust to multiple demands and shifting priorities in a fast-paced work environment.
  • Ability to successfully work independently with minimal supervision and work well within a team-oriented environment and foster effective team relationships.
  • Professional demeanor, exacting attention to detail, high-quality work standards, and the ability to prioritize and perform effectively under pressure.
  • Strong communications skills coupled with a client service orientation.
  • Must be able to write reports, business correspondence, and technical procedure manuals intended for a non-technical audience.
  • Must be able to effectively present information and respond to questions from groups of non-technical customers, including external clients.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

Sherman & Howard offers competitive compensation and a comprehensive benefit package, including medical, dental, vision, life, long term disability, flexible spending, 401K, Paid Time Off, paid holidays, bonus and more. The salary range for this position is $100,000 - $125,000. Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

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