Training Associate

About Shift

We believe car buying should be fun, fair, and accessible to everyone. We’ve set out to transform an industry, using technology to bring transparency and convenience to the car buying process. 

And we aren’t stopping there. We seek to bring that same openness and simplicity to car ownership too, with payments, maintenance, and insurance in one easy app. At SHIFT, we’re building the tools that empower people to buy, own, and sell the cars that make life go. We’ve recently entered the public markets (Nasdaq: SFT) and are experiencing rapid growth. This is a great opportunity to join a hyper growth company changing an industry!

In this role as an Operations Training Associate, you will play a critical role in the long-term success of Shift’s operations organization through facilitating and contributing to the Training and Development initiative.  The focus of this role will be in facilitating various training sessions across the different departments within the operations organization.   

What you'll do

• Develop and/or oversee the production of classroom handouts, instructional materials, aids and manuals
• Facilitate continuous training material
• Acclimate new hires to the business and conduct orientation sessions
• Assist in logistical planning for training launches to ensuring there are no delays or interruptions with the training
• Facilitate training sessions across the multiple organizations, ensuring that there is high engagement with the individuals attending and that the information presented is retained 
• Support new hires and hiring managers in the first two weeks outside of training by remotely monitoring appointments and providing assistance with process related questions

What you'll have

• Proficiency in Google suite products (forms, sheets, docs, slides)
• Highly Organized 
• Sound decision-making skills 
• Adaptable to workflows changes
• Ability to present complex information to a variety of audiences
• Excellent communication skills with the ability to motivate people

Who We Are

At Shift, we’re all about growth - which means people who are eager to grow, who are ready to roll up their sleeves and learn new things. We were founded by a scrappy group of visionaries who were by no means “car experts” - so we don’t expect you to be one, either! We’ll take the open-minded go-getter over the pure subject matter expert any day. In that spirit, we also care about building a diverse and inclusive workplace and company. To put it simply, cars are meant for everyone, so we believe our company should be, too. We never discriminate against any candidate on the basis of gender, sexual orientation, gender identity, age, race, ethnicity, religion, color, national origin, marital status, veteran status or disability status. We welcome and encourage people of all backgrounds and walks of life to apply, even if you’re unsure if you meet all the requirements. (Even if this particular role isn’t the right fit, chances are we will have the right one soon!)

Why Join Now? 

Having gone public in October 2020, we are at the beginning of our journey and hope you join us for the ride! Shift is a leading end-to-end auto e-commerce platform transforming the used car industry with a technology-driven, hassle-free customer experience. Shift’s mission is to make buying or selling a used car fun, fair, and accessible to everyone. We provide comprehensive, digital solutions throughout the car ownership lifecycle: finding the right car, having a test drive brought to you before buying the car, a seamless digitally-driven purchase transaction including financing and vehicle protection products, an efficient, digital trade-in/sale transaction, and a vision to provide high-value support services during car ownership.