What are the responsibilities and job description for the Sales Represntative position at ShipCentral?
Ship Central is seeking a motivated and energetic Sales Associate to join our team. The ideal candidate is customer service oriented, has a strong work ethic, and is a self-starter.
Responsibilities:
- Ability to effectively and competently discuss the services we offer
- Ability to extract all relevant information from a prospect to allow us to develop the best solution for them that is mutually beneficial
- Adaptive and able to jump in and work collaboratively with Support to address and resolve customer related issues
- Well versed in our pricing structure(s) and how they correlate with the clients operational needs
- Will need to be self motivated and able to work independently
- Will need to be a great communicator with an emphasis on building and maintaining customer relationships
- Will be responsible following through with all leads that are converted and sent to Billing to ensure their profile is created and that the initial payment is processed
- Will be responsible for ensuring the Billing process is completed and sent to Customer Support to schedule an Onboarding Call
- Will be involved with the onboarding call to ensure all questions and or concerns are answered
- Additionally will set expectations for weekly follow up for the first 30 days after the onboarding has been completed
Qualifications:
- Previous experience in customer service, sales, or other related fields desired.
- Ability to work independently with minimal supervision.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment with high energy.
- 2-5 years of over the phone sales experience
- Experience in a logistics or private label environment preferred.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- West Jordan, UT 84088: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $45,000