What are the responsibilities and job description for the Automotive Service Advisors, Up to $100K/year position at Shottenkirk Chevrolet - Waukee?
755 W Hickman Road, Waukee, IA 50263
Automotive Service Advisor
Up to $100K Earnings Potential!!
The Shottenkirk Automotive Group currently operates 19 Automotive Dealerships in 5 states and employs over 2,000 people! Our Granbury dealership is proud to serve customers in Waukee and surrounding areas.
We believe that culture makes a difference and we focus on building relationships with our employees, our customers, and our community. We are a company where your dedication and hard work can be both financially rewarding and provide opportunity for advancement.
Shottenkirk Chevrolet in Waukee is looking for motivated automotive Service Advisors. This is a great career opportunity in one of the largest and most successful Chevrolet dealerships in the Des Moines area. Our dedication to customer, employees, and our community is what sets our dealership apart!
What we offer:
- Up to $100K Earnings Potential!!!
- Health, Dental, Vision and Disability Insurance
- Paid Vacation and Holidays
- 401(k) retirement plan & company match
Responsibilities - Service Advisor:
- Greet customers and assist them with any inquiries.
- Consult with customer on applicable service specials
- Document services declined and ask for follow-up on future service considerations
- Keep customer informed on completion times, service expenses, and possible changes
- Remain involved with delivery of vehicle to customer upon completion to assure all customer concerns are addressed
- Provide concierge support for all owner inquiries, whether by phone or in person, to assure the customer has a positive service experience
- Build strong relationships with the customers
Qualifications and Requirements - Service Advisor
- Service Advisor Experience Required
- An energetic, upbeat, engaging attitude
- CDK Experience is a plus!
- Must have a professional appearance, computer skills, and the ability to multi-task in a fast-paced environment
- Valid Driver's license and clean driving record
- Able to work efficiently and multi-task in a fast-paced environment.
- Strong written and oral communication skills
We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.