Director of Business Systems

Director of Business Systems

Location Qualifications: By applying to this position you will have an opportunity to share your preferred working location from the following options: Chicago, Illinois 

Position Overview: 

The mission of Showpad’s Director, Business Systems, reporting to our VP, Revenue Operations and collaborating with cross-functional business leaders, is to create efficient business systems processes and optimize workflows to help scale the business, improve business insights and minimize redundancies. This person will drive the overall strategy and architecture of Showpad’s GTM information systems by working with functional leaders to understand business objectives and systems needs and gaps between current systems and those objectives.

This individual will be responsible for build, testing, deployment, delivery, planning and reporting for all existing and new enterprise business systems. They will work cross-functionally with various departmental leaders to ensure Showpad optimizes its existing systems and evaluates and integrates any new systems. They will be responsible for managing technical resources, risk management and internal and external communications.

Showpad’s Director, Business Systems will report to the VP of Revenue Operations and collaborate directly with senior GTM, R&D, Finance and other leaders. This is a hybrid work role with preference for candidates based in Chicago, IL.

Key Responsibilities for the Director of Business Systems: 

• Architect Showpad’s information systems to optimize OKRs, solve business problems, ensure data quality, scale, security, reliability and availability
• Lead requirements gathering sessions to ensure solution fit to Showpad’s business needs
• Lead internal team of technical systems professionals as well as external resources
• Create and monitor program estimates, timelines, project plans and status reports
• Maintain business systems workflows, documentation and provisioning
• Build and maintain key relationships across the company; lead, develop and mentor the Business Systems team to be seen as “in service” of internal and external stakeholders
• This position will lead a team and is also expected to be a hands-on contributor in the completion of the roles and responsibilities described above

Minimum Requirements for the Director of Business Systems:

• Ability to understand high-level sales strategies, translate them into system, process requirements, and ensure local execution with positive business impact
• Advanced Excel skills (or equivalent) with a strong understanding of data modeling
• Experience implementing and designing CRM systems (e.g., SalesForce.com) with associated applications
• Strong technical understanding of Microsoft Office (Excel, PowerPoint) and Google suite,, sales reporting platforms, and CRM platforms required
• Bachelor’s Degree required; MBA preferred. Degrees in Finance or Accounting are highly preferred
• Demonstrated policy and procedure development
• Deep experience utilizing financial modeling to build strong use cases (Excel or other advanced models)
• Complex contract administration and negotiation experience
• Expertise with Salesforce.com, preferably Admin training
• Strong interest in healthcare technology sales

Travel Requirements:

This particular role will require travel 5% of the time internationally and domestically.

Company Highlights: 

Founded in 2011, Showpad is the world’s leading Enablement Operating System (eOS™). We align Sales and Marketing teams around impactful content and measurable engagement, enabling sellers to build unique buying experiences and continuously improve conversion rates. Sellers close more deals – faster – with Showpad.

With dual-headquarters in Ghent and Chicago, regional offices in London, Munich and Wroclaw, and remote hubs across the US and EMEA, Showpad is powered by a diverse global workforce of more than 550 people. Our employee value proposition centers around impact, purpose and belonging. Our culture is based on flexibility, trust and setting people up for success. At Showpad, we foster inclusion, innovate for impact and never stop to raise the bar. We take serious care of our people but never take ourselves too seriously.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether that’s paid parental leave, paid holidays (including Juneteenth and paid time off to vote), paid time off to volunteer at non-profit organizations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

This organization participates in e-verify 

For more information on e-verify, click here