What are the responsibilities and job description for the Resident Services Coordinator position at SHP Management Corp?
Job Description
SHP Management, a leader in the affordable housing market, has an immediate opening for a Full Time 40 hour/week Resident Services Coordinator to join our team at our 224-unit mixed (elder/disabled) property located in NYC. $1,000 sign on bonus!
The successful candidate will be responsible for the following:
- Develop effective working relationships with federal, state, and local agencies and service providers.
- Assist with facilitating the successful transition for homeless persons to the property and achieve further stabilization through ongoing service coordination.
- Refer residents to appropriate community services. Coordinate multiple services and provide follow-up communication with service providers, residents and management staff as required.
- Assist in identifying and providing current information about social services and resident entitlement programs available through federal, state, and local agencies and service providers.
- Assist in identifying, developing, and coordinating on‑site programs of interest to residents.
- Maintain documentation of all interventions and communication in resident files.
- Promote company and advocate for residents through participation in professional and community organizations.
Qualifications:
- A minimum of 3 years of social services/human services required.
- Bachelor’s degree in social work and/or human services preferred.
- Previous experience with affordable housing and/or homelessness preferred.
- Demonstrated competency with Microsoft Office, Word, Excel, and Outlook.
- Bilingual in Chinese a plus.
Benefits:
SHP is committed to a drug-free workplace. We offer competitive wages and an excellent benefit package, including:
- Paid vacation, holidays, sickness, and personal leave.
- 401(k) plan with generous company match.
- Portion of paid health and dental plans.
- Tuition reimbursement.
- Opportunity for professional growth and development.
Job Type: Full-time
Licensed Nail Technician
Resident Salon Services -
Tarrytown, NY
Resident Aide/Intake Coordinator
Lutheran Social Services of New York -
Brooklyn, NY
Resident Aide/Intake Coordinator
Lutheran Social Services of New York -
Queens, NY
