What are the responsibilities and job description for the Patient Registrar position at Shriners Children's?
We are a premier pediatric specialty, research, and academic teaching hospital with a medical and research partnership with Massachusetts General Hospital. It is the world’s leading center for pediatric burn care and is the only American Burn Association (ABA) exclusively pediatric verified burn center in New England and New York. The Boston Shriners Hospital is one of four pediatric burn specialty hospitals in Shriners Children’s health system and provide comprehensive care for cleft lip, cleft lep palate and other craniofacial anomalies, with a multidisciplinary care team.
Shriners Children's is committed to our support of Diversity, Equity and Inclusion and encourage applicants from diverse backgrounds and experiences to apply for any of our career opportunities
SHC requires proof of COVID-19 vaccination as a condition of employment in most or all cases, subject to applicable legal requirements that would require further discussion about whether any requested exemptions can be accommodated.
Job Overview:
As the first point of contact, the Patient Access Representative verifies the eligibility and availability of a patient's insurance status with insurance companies
to ensure proper coverage and payment for services. Working with other members of the team, this role will also coordinate the
patient scheduling, insurance pre-certification and authorizations.
Registers patients for ambulatory, surgery and admissions through the full, as well as the quick registration process. Also pre-registers patients for services.- Reviews/updates patient insurance, contact and demographic information for each patient encounter.
- Schedules clinic appointments; confirms scheduled appointments via computerized telephone system.
- Maintains current patient information in the Shriners Hospital for Children's (SHCIS) electronic medical record.
- Works closely with the Outpatient nursing staff, arranging outside patient care services.
- Administers insurance pre-authorizations/insurance verifications for scheduled ambulatory appointments.
- Enters required encounter information into SHCIS. Inputs for each patient encounter type, which includes day surgery and same day admissions.
Qualifications:
Two years plus patient scheduling, registration and insurance verification. Microsoft Office Suite, along with familiarity with medical terminology is strongly preferred. Bi-lingual English/Spanish preferred, not required.
