Automotive Service Advisor/Writer

Shums Auto Repair Southampton inc
Southampton, PA Full Time
POSTED ON 12/28/2023 CLOSED ON 1/2/2024

What are the responsibilities and job description for the Automotive Service Advisor/Writer position at Shums Auto Repair Southampton inc?

Auto Service Advisor / Writer Manager Needed! Great Benefits! No Weekends! Auto Service Advisor / Writer Needed!

How was your week?

Ours was GREAT!!!! We are a very busy automotive repair shop with one location in Philadelphia and one in Southampton.

We provide an upscale repair service as an alternative to the dealership. We provide a robust warranty program and have a large customer base from being in business for over 10 years. We are in need of an experienced Service Writer/Advisor who can sell service and repairs. We are a hard working fast fast-paced team that is looking for someone that is honest, positive, dedicated, well-groomed, has great customer service and is ready to be part of a fantastic team.

We offer many Benefits! • We have writers making between $80-120K • NO WEEKEND work! • NO LATE NIGHTS! • Very competitive pay • Health insurance reimburstment • Paid vacation, holidays, and sick days • Great work environment • Team friendly atmosphere • And more! If you’re a Service Writer/Advisor looking for a great opportunity, send your resume. If you don’t have a resume, please call or text me at 267-207-8000

```Duties```
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately document vehicle issues
- Perform vehicle inspections and recommend necessary repairs or maintenance
- Create detailed service orders and explain recommended services to customers
- Schedule appointments and manage service appointments effectively
- Coordinate with technicians to ensure timely completion of repairs
- Upsell additional services or products as appropriate

```Requirements```
- Previous experience in automotive service or related field preferred
- Strong mechanical knowledge and understanding of vehicle maintenance and repair processes
- Excellent communication and customer service skills
- Ability to multitask and prioritize work in a fast-paced environment
- Detail-oriented with strong organizational skills
- Sales experience is a plus
- Valid driver's license

The Service Writer plays a crucial role in our automotive service department. As a Service Writer, you will be responsible for providing exceptional customer service, accurately documenting vehicle issues, recommending necessary repairs or maintenance, and coordinating with technicians to ensure timely completion of work. Your mechanical knowledge and understanding of vehicle maintenance will be essential in accurately assessing customer needs and providing appropriate recommendations. Additionally, your strong communication skills will enable you to effectively communicate with customers, explain recommended services, and upsell additional services or products as appropriate. If you have a passion for automotive service, excellent customer service skills, and the ability to thrive in a fast-paced environment, we would love to have you join our team.

Please note that this position does not require any contact information such as email or phone number.

Job Type: Full-time

Pay: $75,000.00 - $120,000.00 per year

Benefits:

  • Employee discount
  • Health insurance
  • Paid time off

Day range:

  • Monday to Friday
  • No weekends

Shift:

  • Day shift

License/Certification:

  • Driver's License (Required)
  • ASE Certification (Preferred)

Ability to Commute:

  • Southampton, PA 18966 (Required)

Ability to Relocate:

  • Southampton, PA 18966: Relocate before starting work (Required)

Work Location: In person

Salary : $75,000 - $120,000

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