Customer Service Engineer III - InVivo - Field Service - Dallas

Siemens
Dallas, TX Full Time
POSTED ON 6/9/2020 CLOSED ON 7/28/2020

Job Posting for Customer Service Engineer III - InVivo - Field Service - Dallas at Siemens

At Siemens Healthineers, we are passionate about enabling healthcare professionals to deliver high quality patient care, and to do so affordably.  A leading global healthcare company, Siemens Healthineers continues to strengthen our portfolio of medical imaging and laboratory diagnostics, while adding new offerings such as managed services, consulting, and healthcare IT services – as well as further technologies in the growing market for therapeutic and molecular diagnostics.

Siemens Healthineers develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape.

The Field Service Technician is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites. Our FSTs represent the "Face of Siemens" to the customer. The Field Service Technician reports to the Regional Service Manager at Siemens Healthineers.

Location:   Dallas, TX

Responsibilities:
Our Field Service Technician will perform service, preventative maintenance, modifications and installations on XP diagnostic imaging equipment at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately. 

Required Knowledge/Skills, Education, and Experience:
Minimum high school diploma; experience in testing, repairing and maintaining capital medical equipment; strong electronics and computer background needed; previous experience with XP strong preference; 5 - 8 years of field service experience is needed, as well as strong customer service and communication skills; must be proficient in the use of tools and service test equipment; valid driver's license and good driving record required; must be able to work both individually and in an established team setting; must be willing to work different shifts as business needs dictate; ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification.

Preferred Knowledge/Skills, Education, and Experience:
Technical associate’s degree or equivalent experience preferred; previous experience with XP equipment strongly preferred.



Organization: Siemens Healthineers

Company: Siemens Medical Solutions USA, Inc.

Experience Level: Experienced Professional

Job Type: Full-time



Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

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