Customer Service Engineer III - InVivo - Field Service - Dallas
POSTED ON 6/9/2020CLOSED ON 7/28/2020
SiemensDallas, TXFull Time
Job Posting for Customer Service Engineer III - InVivo - Field Service - Dallas at Siemens
At Siemens Healthineers, we are
passionate about enabling healthcare professionals to deliver high quality
patient care, and to do so affordably. A leading global healthcare
company, Siemens Healthineers continues to strengthen our portfolio of medical
imaging and laboratory diagnostics, while adding new offerings such as managed
services, consulting, and healthcare IT services – as well as further technologies
in the growing market for therapeutic and molecular diagnostics.
Siemens Healthineers develops
innovations that support better patient outcomes with greater efficiencies,
giving providers the confidence they need to meet the clinical, operational and
financial challenges of a changing healthcare landscape.
The Field Service Technician is a
field-based, customer-facing role that primarily installs, services, maintains
and modifies Siemens imaging equipment at customer sites. Our FSTs represent
the "Face of Siemens" to the customer. The Field Service Technician
reports to the Regional Service Manager at Siemens Healthineers.
Responsibilities: Our Field Service Technician will perform service,
preventative maintenance, modifications and installations on XP diagnostic imaging equipment at customer sites with
minimal supervision. Establish and maintain proper business relationships with
customers and peers, as well as performing necessary administrative duties
Required Knowledge/Skills, Education,
and Experience: Minimum high school diploma; experience in testing,
repairing and maintaining capital medical equipment; strong electronics and
computer background needed; previous experience with XP strong preference; 5 -
8 years of field service experience is needed, as well as strong customer
service and communication skills; must be proficient in the use of tools and
service test equipment; valid driver's license and good driving record
required; must be able to work both individually and in an established team
setting; must be willing to work different shifts as business needs dictate;
ability to travel and provide service in assigned geography; willingness to
participate in an on-call rotation after training and certification.
Preferred Knowledge/Skills, Education, and
Experience: Technical associate’s degree or equivalent
experience preferred; previous experience with XP equipment strongly preferred.
Organization: Siemens Healthineers
Company: Siemens Medical Solutions USA, Inc.
Experience Level: Experienced Professional
Job Type: Full-time
Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
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