What are the responsibilities and job description for the Customer Service Engineer III St Louis MO position at Siemens?
Now’s our time to inspire the future of healthcare together.
Siemens Healthineers is a leading global medical technology company with over 170 years of experience and 18,000 patents. More than 48,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. We stand with our customers around the world to support them in delivering high quality care to their patients. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. This is what truly matters to us.
The Field Service Technician is a field-based, customer-facing role that primarily installs, services, maintains and modifies Siemens imaging equipment at customer sites. Our FSTs represent the "Face of Siemens" to the customer. The Field Service Technician reports to the Regional Service Manager at Siemens Healthineers.
Location:
St. Louis, MO
Responsibilities:
Our Field Service Technician will perform service, preventative maintenance, modifications and installations on MR/CT diagnostic imaging equipment at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
Required Knowledge/Skills, Education, and Experience:
Minimum high school diploma; experience in testing, repairing and maintaining capital medical equipment; strong electronics and computer background needed; previous experience with MT/CT strong preference; 2 - 5 years of field service experience is needed, as well as strong customer service and communication skills; must be proficient in the use of tools and service test equipment; valid driver's license and good driving record required; must be able to work both individually and in an established team setting; must be willing to work different shifts as business needs dictate; ability to travel and provide service in assigned geography; willingness to participate in an on-call rotation after training and certification.
Preferred Knowledge/Skills, Education, and Experience:
Technical associate’s degree or equivalent experience preferred; previous experience with MR/CT equipment strongly preferred.
Organization: Siemens Healthineers
Company: Siemens Medical Solutions USA, Inc.
Experience Level: Experienced Professional
Job Type: Full-time
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