Executive Housekeeper - Hotel

As Executive Housekeeper you will:

• Directly manage Housekeeping staff including, but not limited to hiring, training, scheduling, supporting, disciplining and terminating employees directly accountable to this position.
• Lead the team to maintain high levels of productivity and morale.
• To coordinate with the Hotel Manager to establish and ensure hotel standards of cleanliness and esthetics for rooms and public areas.
• To ensure compliance with inspection guidelines.
• Train staff on all SOPs and ensure there is understanding and compliance.
• To conduct inspections of hotel rooms and all public areas in order to ensure the highest level of cleanliness.
• To develop and ensure efficient routine and emergency departmental procedures for the Housekeeping Department.
• To accept personal responsibility for the satisfactory condition of all VIP rooms prior to occupancy, including special attentions provided for repeat guests.
• To ensure that effected operating departments have accurate information regarding rooms, including status, condition and maintenance needs.
• To establish and control inventory of departmental materials, including guest amenities, and administrative and cleaning supplies.
• To coordinate with the Maintenance Department to ensure the timely and professional completion of maintenance and repair work in guest rooms and public areas.
• To put out to bid, annually, all major vendor supplies needed for departmental operations.
• To prepare the annual departmental budget, according to the specifications set forth by the Managing Director with the assistance of the Property Controller.
• To continually monitor and control departmental expenditures to ensure upgrading and renovation.
• To maintain records of all FF&E replacement in guest rooms.
• To promote and comply with all company policies and procedures.
• To immediately report all suspicious occurrences and hazardous conditions.
• To always maintain the cleanliness and safety of work areas.
• Focus on safety and the following of safe work practices by yourself and those under your direction. Including compliance with company safety standards, and state and local regulations that pertain to your department.
• To ensure departmental safety training for all new Housekeeping employees before they begin to work.
• To conduct regular departmental operations meetings, including monthly safety meetings.
• To ensure proper handling, storage and labeling of all hazardous chemicals used by Housekeeping employees, in accordance with state and federal regulations.
• To attend all mandatory meetings as directed.
• To perform other tasks, including cross-training, as directed.

• Fluency in English (verbal and written) is required.
• Must have minimum two years’ experience in similar position.
• Microsoft Word and Excel or comparable computer proficiency preferred. 
• Familiar with OSHA, SB198, local Department of Health regulations, and relevant current laws governing handling of hazardous substances. 
• Knowledge of proper cleaning techniques, requirements, and use of equipment

• Excellent interpersonal skills and the ability to work well with co-workers and the public.
• Demonstrated ability to train staff and ensure high level of customer service. 
• Ability to work well under pressure.
• Ability to speak Spanish is preferred.
• Must have strong written and verbal communication skills.
• Highly self-motivated. 
• Ability to effectively manage staff to maintain a high level of morale and productivity. 
• High quality standards for production and service.

Essential Physical Abilities:

• Endure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping to perform routine job tasks, including personally inspecting guest rooms daily. 
• Frequently required to move objects weighing up to 40 lbs. over moderate distances.
• Must be flexible to work long, sometimes irregular hours.  

• Health, vision, dental, and life insurance options
• Personal and Sick Time off benefits and Holidays
• 401K Retirement Savings program
• Employee discount for stays at hotels at Sightline Hospitality's expanding portfolio.