What are the responsibilities and job description for the Technical Sales Rep. position at Sika?
The ideal candidate will be proactive and possess high-energy enthusiasm for providing customer service oriented technical and product support, along with the willingness to work alongside a team of your peers to collaborate, trouble-shoot, and build strong internal and external relationships.
An ability to multi-task coupled with a creative and driven mind will prove invaluable in this position. The ideal candidate will be self-motivated and eagle to learn. An attention to detail coupled with the ability to adapt and make real time decisions in a highly supported team environment.
Job Type: Full-time
Qualifications:
Minimum Bachelor’s degree required. Bachelor of Science preferred, with an additional preference in Engineering/Architecture, or demonstrated technical inclination combined with alternate Bachelor’s degree.
Duties:
The specialist, under the supervision and direction of their Manager, will be responsible for maintaining and managing workload. The specialist will be measured on their ability to manage time so as to maximize productivity and coverage of all responsibilities including:
An ability to multi-task coupled with a creative and driven mind will prove invaluable in this position. The ideal candidate will be self-motivated and eagle to learn. An attention to detail coupled with the ability to adapt and make real time decisions in a highly supported team environment.
Job Type: Full-time
Qualifications:
Minimum Bachelor’s degree required. Bachelor of Science preferred, with an additional preference in Engineering/Architecture, or demonstrated technical inclination combined with alternate Bachelor’s degree.
Duties:
The specialist, under the supervision and direction of their Manager, will be responsible for maintaining and managing workload. The specialist will be measured on their ability to manage time so as to maximize productivity and coverage of all responsibilities including:
- Management of incoming customer purchase orders with prompt and timely review of order submissions to EMSEAL’s Order Entry Team.
- Direct support to customers seeking order details, logistics updates such as order tracking, order confirmations, etc.
- Quote generation to single or multiple customers under the guidance of the Regional Management Team.
- Includes quoting support for Regional Managers
- Quotes are comprehensive including materials and freight costs.
- Must demonstrate a limited, but working knowledge of up-selling opportunities
- Directly manage, track and maintain stocking levels of product ( 20 SKU’s) on hand between multiple facilities.
- Preparation of technical letters, submittal packages, and/or Material Certifications of Compliance (CoC).
- Provide over-the-phone, via online chat, and webinar-based product installation guidance and training.
- Negotiation alongside Sales Team, the successful resolution of complaints with affected parties.
- Assist sales and project acquisition team with pipeline management to provide a clear and organized project pipeline organization data.
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