What are the responsibilities and job description for the Live Show Phone Operator position at SilverTowne?
We are looking for potential candidates that are customer-oriented and will act as a liaison, provide great customer care. We are looking for candidates that are patient, empathetic, and passionately communicative. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Live Show Operators-SilverTowne
Location: Winchester, IN, United States - On Site Required
*Part-time positions available*
Hours: Monday-Tuesday-Thursday 6:30p-12:15a
$13.00/hr
**Employees are eligible for additional weekly Sales Commission and monthly sales Bonuses**
Responsibilities:
- Manage large amounts of incoming calls
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/team sales targets
- Follow communication procedures, guidelines, and policies
- Provide exceptional customer service
Preferred
- Excellent verbal communication skills
- Telephone skills
- Friendly and pleasant demeanor
- Data entry skills
- Average-Above average Typing skills
- Documentation skills
- Attention to detail
- Active listening skills
Requirements:
- Professional Work References
- High School Diploma or GED Required.
- Must be able to pass a drug screen and a background check.
- Must be able to work the Holidays that fall on the show nights.
Please upload your resume.
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
- Employee discount
Schedule:
- Holidays
Supplemental Pay:
- Bonus pay
- Commission pay
COVID-19 considerations:
To keep our Staff as safe as possible we sanitize the office regularly. Hand sanitizer and cleaning supplies for work stations are provided.
Work Location:
- One location
Work Remotely:
- No
Work Location: One location