Tech Assistant

*** MUST BE EITHER MA OR IV CERTIFIED***

REPORTS TO: Under the direct supervision of the Manager.  

GENERAL DESCRIPTION/POSITION GOAL:  

1. I.                JOB RELATED FUNCTIONS:  

• Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services.
• Directly responsible for the overall administration, coordination, and evaluation of the patient registration;
  • Greets visitors/patients; 
  • Check-in process;
  • Check-out process;
  • Insurance verification process; 
  • Informs patients of costs for care being provided;
  • Guides them to appropriate resources for further information. 
  • Answers telephones
    • Relays messages.

• Has knowledge of commonly used concepts, practices and procedures. 
• Relies on instructions and pre-established guidelines to perform the functions of the job.
• Prepares patients for exams by assisting with dressing and undressing, positioning patients for exams and escorting patients to and from the exam rooms.          
• Prepares exam rooms.       
• Must be able to interact compassionately and effectively with people who range from healthy to critically ill.          
• Has knowledge of commonly used concepts, practices and procedures. 
  • May be required to start IVs; dependent on modality
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Demonstrates competency in the performance of job related skills appropriate to his/her customer populations and departmental services.
  • Duties as assigned.

1. II.              CUSTOMER SERVICE EXPECTATIONS:  Demonstrates competencies in customer service and an understanding SimonMed Imaging code of conduct and culture.

1. III.             EQUIPMENT:  Utilizes and operates equipment and mechanical devices which provide for a functional, effective, and safe environment.

1. IV.            JOB RELATED AND PROFESSIONAL GROWTH:  Adheres to policies, procedures, guidelines relative to departmental operations.  Participation in specific activities for the promotion of self-growth or the enhancement of a positive image.

1. V.              QUALITY:  Applies the standards of practice/performance in the work setting to achieve positive outcomes.