What are the responsibilities and job description for the Remote Data Entry Clerk position at Skydio Inc.?
Job Description
This job position is 100% remote and pay starts from $19 to $30 per hour.
About Skydio
Skydio's mission is to make the world more productive, creative and safe with autonomous flights. We take our responsibility as America's leading drone manufacturer seriously. We design, assemble, and support our products in the U.S. We develop our software in-house and source our processors from U.S. companies.
Job description
- Responding promptly to customer inquiries.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Salary : $19 - $30
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