What are the responsibilities and job description for the Private Provider Project Coordinator position at SKYETEC GROUP?
Job Details
Description
JOB SUMMARY:
SkyeTec Engineering Services is currently looking for driven, confident and hardworking team members to fill the position of Private Provider Project Coordinator. In this role, you will provide administrative support for regulatory construction inspection projects including project setup; scheduling; coordinating with clients, municipal Building Departments and other Authorities Having Jurisdiction (“AHJ’s”), and other stakeholders; monitoring project status; and finalizing reports and other documents for submission to clients, AHJ’s and other stakeholders.
Prospective applicants must be self-driven, critical thinkers, have EXCELLENT communication skills, be able to work in a team as well as independently, be able to work on multiple projects concurrently, and produce accurate results while meeting deadlines!
ESSENTIAL FUNCTIONS
- Receives inspection requests from clients via email, phone call, online scheduling platform
- Enters data accurately to internal system specific to service request
- Communicates & verifies with client and Authority Having Jurisdiction (“AHJ”) that proper paperwork has been submitted and accepted
- Schedules and assigns day-to-day inspections for PPI inspectors
- Ensures required documents for service/inspection request are uploaded to internal system
- Updates AHJ and PPI Inspectors of client schedule changes
- Supports PPI Inspectors by providing and receiving information regarding jobsites as needed (i.e. inspection failure details, directions for locations and job site specifics)
- Finalizes and delivers inspection results/reports for construction sites, AHJ’s and clients as needed
- Develop and maintain strong professional relationships with AHJ staff and clients
- Escalate AHJ and client concerns to immediate supervisor for prompt resolution
- Maintains communication with AHJ’s for open permits
ADDITIONAL RESPONSIBILITIES:
- Perform other related duties as assigned
- Adhere to company communication standards
- Adhere to all company policies and procedures
- Coordinate with supervisors, managers, field inspectors, clients and other stakeholders
Qualifications
KNOWLEDGE, SKILLS & ABILITIES:
- Detail-orientated with strong organizational and time management skills
- Good working knowledge of state statutes for Private Provider Inspections
- Works well independently and in a team environment
- Able to communicate effectively with a diverse range of individuals including, clients, supervisors, managers, peers, and field staff
- Has exceptional verbal, written and oral communication skills; able to compose professional correspondence
- Works well under pressure and with tight deadlines
- Able to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem solving situations; use reason even when dealing with emotional topics
- Speak clearly, persuasively, and professionally in positive or negative situations; listen and get clarification
- Able to multitask and exhibit keen attention to detail
- Able to work flexible schedule based on business demands
- Able to sit for prolonged periods of time
EDUCATION AND EXPERIENCE
- High School diploma or general education degree (GED)
- Must have thorough knowledge of Microsoft Office Systems including but not limited to: Word, Excel and Outlook
- Prior construction permitting experience preferred, but not required
- Prior construction related experience preferred, but not required
- Minimum 6 months to 1-year data entry and customer service experience preferred, but not required