Facilities Coordinator

Seattle - 4/20/2022

JO-2204-17508

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future, with solutions spanning business advisory, customer experience, technology, and analytics. We partner with companies to push the boundaries of what’s possible—together.

Our vision is to create a thriving, inclusive and diverse global team where each person loves their work, loves working together, and is learning and growing every day. We value the uniqueness of every individual and want our people to bring their authentic selves to work.

Founded in 2001 and headquartered in Seattle, WA, Slalom has organically grown over 10K employees. We have been named one of Fortune’s 100 Best Companies to Work For every year since 2017 and are regularly recognized by our employees as a best place to work. You can find us in over 30 cities across the U.S., U.K., Canada, Australia and Japan.

Job Title: Facilities Coordinator

Our fast-paced, highly collaborative Operations team is seeking a full time Receptionist who will provide organizational and administrative support to our growing office. The individual in this role is a people-person committed to developing a strong relationship with the Corporate Services Operations team and acts as a liaison between many Operations teams housed in the Seattle offices. A successful candidate thinks ahead, acts resourcefully, and represents the face of Slalom as they welcome candidates, clients and guests.

Responsibilities

Office Operations

• Triage ServiceNow tickets, using metrics create reports that allow team to see progress of tickets, prepare information from ServiceNow tickets for SME, and general troubleshooting
• Reservations external and internal for Slalom Teams
• Liaises with executives, business leaders, operation teams and departments to be armed with up-to-date information for on-demand questions and requests
• Partners with the Spaces Program Team to build and maintain building and vendor relationships
• Communicates regularly with building management, internal employees and vendors regarding facility-related asks and issues
• Orchestrates and manages new-hire and guest access to the building
• Provides event and executive support, as needed
• Proficiency in writing and developing business standards
• FedEx and other shipping

Administrative Skills

• Greets new hires, candidates, clients and guests in a friendly and helpful manner
• Employee access badge distribution and collection
• Keeps the reception, welcome and copy center space organized, stocked and clean
• Supports office assistant
• Performs administrative/clerical tasks such as data entry, scheduling, arranging rooms, document organization, scanning and other project-based work, as needed
• Serves as Slalom’s gatekeeper for phone inquiries

Purchase Manager

• Approves office supplies & mailing invoices
• Approves orders for other Slalom offices
• Orders miscellaneous items as needed

Vendor Relationships:

• Shipping (FedEx)
• Parking (CPS & Norton Garages)
• Office Supplies (Staples)
• Certified Mail (USPS)

Competencies

A successful candidate can do these well:

• Works well as an individual in a team environment
• Keeps attention to accuracy and detail while accomplishing multiple tasks
• Acts with a sense of urgency without sacrificing quality or professional composure
• Admirable business and employee customer service skills
• Strong organizational skills
• Operates resourcefully and uses critical thinking skills
• Committed and durable work ethic

Requirements

A successful candidate has these checked off:

• College Degree or relevant work experience
• Excellent verbal and written skills in order to effectively communicate with all levels of the company
• Prior experience working in a fast-paced environment
• Time to put in 40 hours/week with expected paid overtime
• Hours: 7:45am – 5pm w/lunch and scheduled breaks
• Some flexibility on work schedule
• Ability to lift and move 30 lbs
• Reliable transportation

Vibe Requirements

A successful candidate consistently acts like this:

• Excited to get out of bed every day
• Approachable, easy to talk with and hospitable
• Calm, cool and flexible under pressure
• Exhibits an authentic, positive spirit
• Sees no task as “too small” or “beneath” them
• Thrives in a fast-paced environment
• Demonstrates a commitment to an inclusive workspace

Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability.

Slalom is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veterans status, or any other characteristic protected by federal, state, or local laws, and will not be discriminated against on the basis of disability.