Audio Video Technician

Urgent hiring for AV Collaboration Technician - Lincolnshire IL - Onsite

Role name: AV Collaboration Technician

Location: Lincolnshire IL – Onsite

Role Description:          

1. Installation and Setup:

• Install, configure, and test audio, video, and collaboration equipment including projectors, screens, microphones, speakers, cameras, and conferencing systems.
• Ensure all AV equipment is properly connected and integrated with existing IT infrastructure.

2. Maintenance and Support:

• Perform routine maintenance and troubleshooting of AV systems to ensure optimal performance.
• Respond to and resolve technical issues related to AV equipment in a timely manner.
• Provide on-site and remote support for AV-related incidents and service requests.

3. User Training and Assistance:

• Conduct training sessions for end-users on how to operate AV equipment and collaboration tools.
• Create and maintain user guides and documentation for AV systems.

4. Event Support:

• Provide technical support for meetings, conferences, webinars, and other events, ensuring seamless AV integration.
• Coordinate with event organizers to understand requirements and provide appropriate.

5. Project Management:

• Assist with planning and execution of AV projects, including upgrades and new installations.

6. System Integration:

• Integrate AV systems with other communication and IT systems to enhance collaboration and productivity.
• Stay updated with the latest AV technologies and recommendim pro vements or upgrades as needed.

7. Collaboration with AV Engineer:

• Work closely with the AV Engineer to design and implement AV solutions that meet organizational needs.
• Assist the AV Engineer in troubleshooting complex

Essential Skills:             

• Associates or Bachelor’s degree in Audio Engineering, Information Technology, or a related field.
• Minimum of 3 years of experience in AV installation, maintenance, and support.
• Proficiency with AV systems such as Crestron, Extron, Polycom, CiscoWebEx, Zoom, Microsoft Teams, and other collaboration tools.
• Strong understanding of networking principles and their application in AVenvironments.
• Excellent troubleshooting skills and the ability to quickly diagnose and resolve technical issues.
• Strong communication and interpersonal skills to effectively work with end-users and team members.
• Ability to manage multiple tasks and projects simultaneously.
• Flexibility to work outside regular business hours as needed for events orurgent support.

Desirable Skills:

• Experience in working with the following cloud-based video collaborationplatforms (e.g., Zoom, Microsoft Teams)
• In-depth knowledge of video collaboration platforms, codecs, protocols, and related technologies.
• Familiarity with video conferencing hardware, including cameras, microphones, and display systems.
• Working knowledge of A/V concepts around audio and video signal types, routing, and cabling
• Experience with AV Control systems
• Experience with video collaboration services and technologies from vendors suchas: Polycom, MS Teams, Crestron, Neat
• Experience in working with cloud-based video collaboration platforms (e.g., Zoom,Microsoft Teams)
• Strong understanding of networking concepts and protocols relevant to videocollaboration (e.g., SIP, H.323, WebRTC).

AV issues and developing innovative solutions.

Competencies: Network Operations, Collaboration

Experience (Years): 2-4

Keywords:  Audio Video Collaboration Technician, AV Collaboration, AV Technician

Thanks & Regards,

Kartik Sana

Email : kartik.sana@smartitframe.com