What are the responsibilities and job description for the Office Assistant position at Smith Insulation Inc.?
We are looking for a master multi-tasker with excellent communication skills and an upbeat attitude. Candidates should be able to assist management and all visitors to the company by handling office tasks, providing polite and professional assistance via phone, mail, and e-mail, making appointments, and generally being a helpful and positive presence in the workplace.
Candidates should be professional, polite, and attentive while also being accurate. They should always be prepared and responsive, willing to meet each challenge directly. Candidates must be comfortable with computers, general office tasks, and excel at both verbal and written communication. Most importantly, candidates should have a genuine desire to meet the needs of others. Candidates should have experience in MS Office, Google Docs and (requested but not required) QuickBooks. Bilingual a plus but not required.
Duties include but are not limited to:
- Handling office tasks, such as filing, data entry, taking payments, answering phones, and responding to emails.
- Providing real-time scheduling by booking appointments and preventing conflicts.
- Screening phone calls and routing callers to the appropriate party.
- Greeting and assisting visitors.
- Assisting in the sale of out the door material.
- Maintaining polite and professional communication via phone, e-mail, and mail.
- Building customer files, and assisting customers with incentive program applications.
- Anticipating the needs of others in order to ensure their seamless and positive experience.
Job Type: Full-time
Pay: $15.74 - $18.00 per hour
Benefits:
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Walla Walla, WA 99362: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: One location
Salary : $16 - $18