Retail Sales Manager

COMPANY OVERVIEW:

Smokin’ Deal BBQ is a BBQ/grilling and provisions retail company committed to providing our customers with the highest quality and selection of grills/smokers (predominately made and manufactured in the USA), rubs, sauces, fuels, meats, and accessories. We are committed to providing world-class customer service and support. This includes providing our customers with the products, tools, and education to be BBQ experts. We are committed to serving our community, and all those backyard enthusiasts!!!

We are looking for an experienced and skilled BBQ/Grill Supply or major appliance manager with remarkable skills, who will run our store effectively and with attention to detail. Our manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience. More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

WHY WORK FOR SMOKIN’ DEAL BBQ?

• We’re committed to our people – we want you to succeed!
• Great Work Environment!
• We believe in having fun while helping our customers become backyard pitmasters!

DUTIES & ESSENTIAL JOB FUNCTIONS:

• This role will report to the business owner.
• Ensure that the store is appropriately staffed and effectively opened and closed each day.
• Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment.
• Meet and exceed personal and store sales goals and standards of performance.
• Provide a fun, full-service experience to all customers.
• Train and develop a successful sales team.
• Facilitate the efficient staging, stocking, and storage of merchandise by following defined company work processes.
• Supervise and manage all aspects of daily store operations.
• Plan weekly staffing schedules in compliance with schedules policy.
• Resolve customer issues effectively.
• Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage.
• Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to company security practices / cash control procedures.
• Provide superior customer service leadership.
• Responsible for every aspect of everyday supervision of the store.
• Responsible for resources management.
• Recruiting and appraising, training, and supervising staff.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control.
• Maximizing profitability and productivity.
• Setting sales targets.
• Ensuring compliance with safety and health regulations.
• Providing opportunities for staff advancements.

JOB REQUIREMENTS:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

KNOWLEDGE & SKILLS:

• Desire, drive, and discipline.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform Lightspeed POS functions and generate reports.
• Knowledge of inventory management and merchandising practices.
• Effective oral and written communication skills.
• Effective interpersonal skills.
• Good organization skills with attention to detail.
• Ability to solve problems and deal with a variety of situations where limited standardization exists.
• Social media experience – posting and managing the various social platforms.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS:

• Frequent walking and standing.
• Frequent bending, stooping, and kneeling, to assist customers, stock merchandise and unload trucks.
• Frequent handling of merchandise and equipment such as hand-held scanner, box cutters, merchandise containers, two-wheel dollies, and forklift.
• Frequent and proper lifting of large and heavy inventory.
• Occasional climbing (using ladder).
• Reliable transportation required to make bank deposits and occasionally to attend client or vendor meetings/training.
• Fast-paced environment; moderate noise level.
• Occasionally exposed to outside weather conditions.

WORK EXPERIENCE and/or EDUCATION:

• High school diploma or equivalent strongly preferred.
• Three plus years of management experience in a retail environment preferred.

COMPETENCIES:

• Proactive in-store planning and merchandising skills.
• Self-motivated leadership.
• Interpersonal communication and listening skills.
• Strong sales abilities.
• Customer service skills.
• Organization skills.
• Ability to operate basic business software programs.

Base salary plus Quarterly Performance Bonus (based upon specified objectives) based upon experience.

Weekly day range:

• Monday to Friday
• Weekends (Saturday)

Ability to commute/relocate:

• Vernon Hills, IL 60061: Reliably commute or planning to relocate before starting work (Required)

Smokin’ Deal BBQ is an Equal Opportunity Employer

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Experience level:

• 3 years

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Vernon Hills, IL 60061: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Retail Sales Manager: 3 years (Required)

Work Location: In person

Salary : $50,000 - $60,000