What are the responsibilities and job description for the Shift leader position at Smuckers?
Your Opportunity as the Shift Leader, Security
Supervise shift Security Officers and operations under the direction of the Security Team Lead. Assign specified work and schedules for adequate shift coverage.
Monitor compliance with all security posts / operations to encourages the highest level of security / customer service performance by Shift Officers.
Location : Orrville, OH
Work Arrangements : full time onsite, front half night shift (Sunday - Tuesday 6 : 00 p.m. - 6 : 00 a.m. and Wednesday 6 : 00 p.m. - 12 : 00 a.m.)
In this role you will :
- Oversee aspects of the security function on-site are performed in a diligent manner (access control, badging, key control, CCTV, staffing levels, post orders, patrols, daily activity reports, incidents, emergency response)
- Assist in the ongoing training and development of security officers and conducts on-post training for new hire officers
- Assist with security officer scheduling to maintain appropriate operational staffing levels
- Report to and assist the Security Team Lead in matters concerning shift operations
- Ensure weekly / monthly tasks are completed and documented
- Continuously participate in performance of post duties (cover post breaks, assist where needed)
- Complete mid-year and end-year evaluations of officers work performance
- Provide superior customer service and maintain the highest standards of professionalism
- Coordinates emergency response with EMS / LE and responds to emergency situations using the appropriate escalation of force level up to and including armed response by following established policies
The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together.
Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for :
Minimum Requirements :
- Prior armed security / Law enforcement experience
- Prior direct people management or equivalent indirect leadership experience
- Strong customer service skills
- Detail oriented, takes initiative, and is adaptable to dynamic situations
- Excellent interpersonal and communication skills
- Ability organize and manage multiple priorities
- Strong problem solving and writing skills
- Working knowledge of PC applications (Word, Excel, PowerPoint)
- Able to work days, nights, weekends, and / or holidays
- Must be able to obtain a Concealed Carry Weapons permit
- Ability to qualify with a duty firearm
Additional skills and experience that we think would make someone successful in this role :
- Bachelor's Degree preferred
- State Certified Peace Officer Training preferred
- Our Total Rewards Benefits Program
- Our Thriving Together Philosophy Supporting All Impacted by Our Business
- Our Continued Progress on Inclusion, Diversity and Equity
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Last updated : 2024-09-10