What are the responsibilities and job description for the Collision estimator position at Snell Motor Company?
Snell Motor Companies is comprised of Jaguar Land Rover Austin, Jaguar Land Rover Dallas, Jaguar Land Rover Frisco, Riverside Ford of Tulsa and Snell Collision.
Family owned and operated; the Snell family began serving the Dallas community in 1973.
An On-Site Collision Estimator creates an exceptional customer experience while creating customer loyalty. The On-Site Collision Estimator acts as a liaison between the customer, the service department, and the collision center.
This teammate will work out of the dealerships service department to capture business for the collision center.
Your role will include but not be limited to the following : managing and completing the full estimates and full cycle repair process managing to ensure quality repairs are provided in a timely manner.
Upselling the service clients on any PDI / Reconditioning repairs. This position requires the ability to learn and communicate detailed repair processes to clients, collision manager, and body technicians.
Requirements
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
Assure that each vehicle is in a position that a complete and accurate damage appraisal is possible and that any needed disassembly is accomplished.
Inspect the vehicle for damage to the structure, sheet metal, mechanical, electrical, glass and interior components and necessary refinishing to bring the vehicle to pre-accident condition.
Note any non-collision damage or maintenance issues that may need repair
Review current estimating guide procedure pages to assure that all needed but not-included operations and parts or materials are specified.
Prepare the computerized damage report
Communicate with the CSR, customer, and insurance adjuster as needed to obtain approval for the repair (sell the repair)
Review damage appraisals with technicians as appropriate to clearly explain needed repairs, any customer pay items, and special instructions
Follow-up on any repairs requiring supplements to promptly obtain approvals
Audit insurance estimates for proactive supplements
Must be detail oriented
Must be self sufficient
Must be able to communicate with the collision center and clients effectively and efficiently in regards to scheduling repairs for clients.
Must have a complete and thorough understanding of vehicle construction, estimating guides, procedure pages, and insurer needs
2 years preferred as a Collision Estimator preferred.
Benefits
Benefits :Last updated : 2024-02-23
