Location: Tel-Aviv or remote in Israel
As part of the Customer Development Organization within a global sales org you will play a meaningful role in scaling one of the fastest growing companies in the Developer and Security spaces.
As a Customer Development Account Executive at Snyk, you'll be leading the end-to-end post-sales customer journey and will be responsible for identifying opportunities to expand and retain within your existing client base by maintaining lasting relationships with key stakeholders in the DevSecOps space and digital transformation teams at companies. This role will be mainly focussed on clients within the DACH region.
You will have the opportunity to contribute to the iterative improvement of our sales process, tone and approach, and you'll have plenty of scope to inform the way we develop our internal tooling to help you work efficiently and effectively.
We're a collaborative team from a variety of backgrounds, made up of sales executives and technical sales engineers. We spend time coaching each other, giving and receiving feedback, and ensuring we work together to make the most of the skills and experience we have within the team to maximize performance and earning potential.
You should join us if:
Demonstrable ability to communicate, present and influence key stakeholders based on their pain and biz requirements at all levels of an organization, including executive and C-level
Must have the ability to lead and drive sales strategy and vision for a mission-critical suite of products delivered via a Software as a Service (SaaS) model
You have experience managing 50 accounts, negotiating $100k deals, as well familiarity with channel partners (resellers), all while navigating internal stakeholder requirements
You understand the software development lifecycle or application security space and can articulate how these two areas benefit organizations into creating a more secure development process
You feel comfortable engaging in consultative discovery conversations to uncover account expansion opportunities, solidify current product investments, and negotiate multi-year subscription opportunities
Experience delivering client-focused solutions to customer needs that have a financial business impact
Must have a strong track record of expansion quota attainment & customer retention
Accurately forecast all deals monthly / quarterly to Manager and even executive leadership
Excellent listening, negotiation and presentation abilities
Solid experience with CRM software (e.g. Salesforce, HubSpot)
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Responsibilities:
Own the post sales end-to-end customer relationship in assigned accounts
Responsible for expanding and renewing existing customers, including:
Understand the health and sentiment of the account
Goal Set, determine the goals for each customer
Devise a plan to expand, maintain or save an account
Coordinate and connect customers with necessary Snyk resources; manage Snyk resource usage i.e. Snyk Support or Product Team
Work with necessary resources and leverage a “save” playbook when your customers are prepared to drop a product or completely churn
Use creative licensing packages and incentives to keep the account ARR at even or above
Interested?
Please apply below! We care deeply about the warm, inclusive environment we've created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role, but are not totally sure whether you're the right person, do apply anyway 🙂
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