Claims Specialist

Claims Specialists (CS) in Field Offices play a vital role delivering Social Security benefits and services to the public, both in-person and over the phone. As a CS, you conduct interviews to obtain, clarify and verify information for initial eligibility for various benefits. In addition, you resolve discrepancies, clarify issues, and make final decisions for initial and post-entitlement benefits and payments; adjudicate entitlement or disallowance actions; and use SSA’s computer systems to access and update claims information.

REQUIREMENTS & QUALIFICATIONS To qualify, you must be a U.S. citizen and have excellent communication and people skills. We consider additional qualifications such as experience, education, or a combination of experience and education.

ADVANCEMENT Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.

GREAT BENEFITS: • Earn 13 paid vacation days a year, then » 20 days a year after 3 years » 26 days a year after 15 years • Earn 13 paid sick days each year • 11 paid Federal holidays • Health benefits including medical, dental, and vision; and access to flexible spending accounts • Life insurance • Pension benefits under the Federal Employees Retirement System • Optional Thrift Savings Plan (similar to a 401K). The government matches your contribution up to 5% of your salary • Flexible work schedules • Potential overtime opportunities • Potential telework opportunities • Eligibility for the Public Service Student Loan Forgiveness Program

SALARY INCREASES: GS positions have salary increases based on the number of years of successful performance. The longer you work for SSA, the more your salary will grow!

MAKE A DIFFERENCE IN YOUR COMMUNITY! Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.

Job Type: Full-time

Job Type: Full-time

Pay: $46,643.00 - $57,778.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Retirement plan

Physical setting:

• Office

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Daly City, CA 94015: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a US Citizen?

Experience:

• Microsoft Office: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: One location

Salary : $46,643 - $57,778