Principal Product Manager - Chronos

Who We Are:

Founded in 2012, Socure is the leader in digital identity verification technology for Day Zero and beyond. Our predictive analytics platform applies artificial intelligence and machine learning techniques, with trusted online/offline data intelligence from email, phone, address, IP, device, velocity, and the broader internet, to verify identities in real-time. We have more than 400 customers across the financial services, gaming, telecom, and ecommerce industries, including three of the top five banks, seven top 10 issuers, three top MSBs, multiple tier-one payroll providers, the top credit bureau, and over 75 of the largest and most successful fintechs such as Varo Money, Public, Chime, and Stash. We are funded by some of the world's best investors and entrepreneurs including Accel, Scale Venture Partners, Commerce Ventures, Work-Bench, Sorenson, Citi Ventures, Wells Fargo Strategic Capital, Synchrony, MVB Bank, Santander InnoVentures, and Two Sigma Ventures.

Our trophy case includes numerous industry awards and accolades, including being named one of Forbes America’s Best Startup Employers 2021 as well as the Best New Technology Introduced over the Last 12 months – Data and Data Services at the 2020 American Financial Technology Awards (AFTAs), being ranked #70 on Deloitte’s Technology Fast 500™, getting listed as a Gartner Cool Vendor, and winning Finovate’s Award for Best Use of AI/ML, to name a few!

The only way we can further our mission of becoming the single, trusted source of identity verification and eliminating identity fraud is by building the best team on the planet. This is where you come in!

The Role:

As a Product Manager, you will be charged with designing, building and maintaining a highly available, scalable, and predictive feature generation platform to support our models identifying good and bad actors in time-bound contexts. You will work closely in a fast paced and highly fluid environment with engineers, data scientists, designers, and stakeholders throughout the company to ideate, create, iteratively launch and learn, before taking the market by storm.

This is end-to-end ownership, supporting the company's most important products, used in production by the majority of tier-1 financial institutions.  

What You’ll Do:

• Lead a cross-functional team of data science, engineering, design, growth, and marketing. You'll guide product definition, strategy, and long-term vision for inclusive onboarding.
• This system is generating large value, and was recently released in production to our larger set of clients.  
• Evolving the formation and working methods of the teams
• Applying this toolset to new and useful problems (as it is relatively new)
• Maturing the platform so that it is easy to test, update, do retro tests, scale up, etc.
• Articulate complex subject matter in compelling easy-to-understand terms
• Take ownership for the success of the team and the products within the suite
• Help organizations make consistent, immediate and low-risk/high-reward decisions about the end-user
• Enable monitoring and optimization strategies in a safe simulation environment allowing for on-the-fly adjustments leading to better performance explainability before promoting to production
• Connect the dots from different surface areas and attack vectors
• Run user research, usability studies, data-driven experiments to inform product direction through auto-acceptance understanding unusual trends while leveraging data patterns and anecdotal feedback
• Quantify the impact your strategy and recommendations will have in meaningful ways without sacrificing long-term value for short-term gains
• Lead tactical execution and amplify data science, engineering, growth, and marketing productivity at scale.

What You’ll Bring:

• 5 Years in Product Management or related experience
• Bachelor’s Degree in a STEM field or equivalent experience. An MBA, M.S. in Decision Science, Predictive Analytics, Behavioral Economics, Operations Research or similar graduate degree is nice-to-have
• Breadth and depth of practical AI/ML product management
• Preferred:  Experience with fraud and/or anomaly detection with expressive understanding of information security, data privacy and fraud risk regulation

Technical:

• Strong understanding of AI/ML technologies; working well with data scientists and engineers
• Light process to deliver results; exceptional communication
• Creativity and the ability to generate lots of ideas that matter
• Practical experience packaging & positioning ideas in ways that uniquely appeal to stakeholders across verticals
• Enthusiasm for minimalism design and elegance through simplicity
• Proven ability to deliver business and consumer insights via focus groups, usability, surveys, behavioral data, and most important, A/B testing of hypotheses and disconfirming initial beliefs

Functional Leadership:

• Conceptually sound visionary, omni-directional influence, and persuasive storytelling
• Experience managing, organizing, developing  and scaling teams & organizations.
• Consistent ability to develop hypotheses for how to delight customers in hard-to-copy, margin-enhancing ways.
• Results-driven, proactive, and not overly prescriptive in process.
• Understand how to leverage culture as the foundation for light process and to build world-class organizations.
• Great judgment about people, product and the business.

Perks & Benefits:

• Competitive base salary
• Equity - every employee is a stakeholder in our enormous upside
• A tech-first company culture driven by entrepreneurial thinking and talent
• A great team working in unison towards the same mission
• Transparency is what our product is built on—and so is our culture
• Generous medical, dental and vision benefits for employees and their dependents
• Flexible PTO
• 401K with company match

We are an equal opportunity employer and value diversity of all kinds at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.