Assistant Catering Sales Manager @ WW2 Museum

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Sodexo Live! and our partner venues have been defining extraordinary experiences through thoughtful hospitality, expertly delivered, for more than 80 years at gathering places across North America and the United Kingdom. As the pioneer and leader in live event hospitality, we are committed to making the time that people spend together more rewarding and more valuable. "Making it better to be there since 1929."^TM

We are seeking a Hospitality Assistant Manager, Catering for the The National WWII Museum.

The National WWII Museum tells the story of the American Experience in the war that changed the world...why it was fought, how it was won, and what it means today...so that all generations will understand the price of freedom and be inspired by what they learn.

Originally founded in 2000 as the D-Day Museum, The National WWII Museum is now the top-rated tourist destination in New Orleans, TripAdvisor's #3 museum in the country, and an unforgettable way to experience World War II...from industrial efforts on the Home Front to the combat experience of the American soldier abroad. Offering a compelling blend of sweeping narrative and poignant personal detail, the Museum features immersive exhibits, multimedia experiences, and an expansive collection of artifacts and first-person oral histories to take visitors inside the story of the war. Beyond the galleries, the Museum's online collections, virtual field trips, webinars, travel programs, and renowned International Conference offer patrons new ways to connect to history and honor the generation that sacrificed so much to secure our freedom.

Designated by Congress as the official WWII museum of the United States, The National WWII Museum is located in downtown New Orleans on a six-acre campus, where five soaring pavilions house historical exhibits, on-site restoration work, a period dinner theater, and restaurants. A capital expansion program includes the construction of two additional pavilions in coming years, cementing the institution as a state-of-the-art educational institution and a premiere destination for travelers from around the world.

Principal Function

The Hospitality Assistant Manager- Catering is responsible for supporting the creation of unique dining experiences by actively supervising and participating in the sales, planning and execution of catered functions, to include breakfasts, coffee breaks, luncheons, dinners, receptions and other types of events, including off-site events.

The Hospitality Assistant Manager- Catering will support the Catering Sales Manager in the sales process and pre-function planning process to ensure proper coordination and preparation in advance of events. They will provide hands-on oversight during events as needed, and will serve as a linchpin for communication with the client and other departments so that functions run smoothly and in accordance with client expectations and specifications.

Under the Director of the Catering Sales Manager, The Hospitality Assistant Manager- Catering will work to ensure that Sodexo Live! overall standards for accuracy, efficiency, quality and financial performance are met.

Essential Responsibilities

• Maximize Sodexo Live! catering revenues and operational excellence through oversight of systems and policies related to catering operations.
• Provide leadership and direction to Supervisors, Leads and line staff.
• Contribute to goal of making Centerplate #1 in Event Hospitality and the #1 Employer of Choice through personal commitment and leading by example.

Qualifications/Skills

Required:

• Bachelor's degree and/or appropriate combination of education and experience to support on-the-job effectiveness.
• A minimum of 2 years of previous leadership experience within a diverse food and beverage environment.
• Venue catering/concessions experience and multi-site experience strongly preferred.
• Strong working knowledge of food safety, sanitation, and general workplace safety standards with knowledge of Health Department requirements.
• Demonstrated financial acumen; P&L accountability and/or contract-managed service experience is highly desirable
• Competent in all Microsoft Office programs.
• Flexibility, ability to work extended or irregular hours to include nights, weekends and holidays.

Other requirements include but are not limited to:

• Proven ability to work effectively with all levels of staff and management; Ability to promote and participate in team environment concepts
• Self-starter who can work independently and on several tasks/projects simultaneously, and who can contribute to functional areas of the business outside of the finance area.
• Ability to communicate effectively both orally and in writing.
• Initiative in identifying and resolving problems timely and effectively.