What are the responsibilities and job description for the Catering Service Worker (FT) position at Sodexo - Neumann?
The Catering Service Worker will organize, set up and deliver requested catering services to specific requested location or conference room. Provide prompt and courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customer’s expectations. The general responsibilities of the position include those listed below, but Sodexo may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.
General Responsibilities:
- Checks Catering ordering website, to review requested customer services to be delivered, food and services needed, dates and times.
- Organizes each delivery timely, setting up all non-perishable items needed in advance.
- Distributes needed food preparation requirements to each food department in advance.
- Delivers requested food and beverage to the delivery location, setting up all food and beverage in a professional appearance and logical manner, ensuring all condiments and service ware are available as needed.
- Ensures all services are cleaned up at the end of the meeting or requested pick-up time.
- Ensures availability of any specialty linen, china and rental needs in advance.
- Maintains organization of all daily and weekly services and associated needs, and communications with customers.
- Maintains a clean and organized working environment and professional appearance.
- Finalizes catering invoices and billing pertaining to delivered services.
- May serve as a point of contact for the customers, booking catering, answering questions and potential planning for future service needs.
- May assist with stocking food inventory.
- May carry and distribute supplies and equipment.
- May assist others in the preparation of foods and properly store food.
- May be asked to respond to complaints regarding food or service.
- May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots and pans.
- Attends all allergy and foodborne illness in-service training.
- Complies with all Sodexo HACCP policies and procedures.
- Reports all accidents and injuries in a timely manner.
- Complies with all company safety and risk management policies and procedures.
- Participates in regular safety meetings, safety training and hazard assessments.
- Attends training programs (classroom and virtual) as designated.
- May perform other duties and responsibilities as assigned.
Salary : $1,400 - $1,800
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