What are the responsibilities and job description for the Food Operations Manager 2 position at Sodexo?
Unit Description
Fast-Paced. Never Boring. You thrive on the variety that each day brings.
Come join Sodexo at HCA Houston North Cypress as the Food Operations Manager 2 located in Cypress, TX. Located along the 290 corridor, HCA North Cypress is a 163-bed, general acute care hospital offering comprehensive medical services.
The Food Operations Manager will lead a team of frontline employees in the day to day food and nutrition operations, implement strategies to enhance the patient dining experience, drive employee engagement and retention, and ensure client satisfaction.The ideal candidate will be a strategic leader focused on enhancing the patient dining experience with effective communication skills.
Hospital Corporation of America (HCA), the largest for-profit healthcare provider in the US, offers a unique career opportunity for you to partner within and join our growing nationwide HCA portfolio of business. We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction.
The successful candidate will:
- motivate, coach, mentor and develop frontline (hourly-paid), staff;
- provide stellar customer service;
- oversee cash handing processes, and POS programming and maintenance;
- ensure company food and physical safety programs and standards are followed;
- conduct patient services standard audits;
- manage the opening and closing the operation as well daily patient services and retail food service operations;
- manage vendor relationships and compliance; and/or
- maintain all product merchandising, marketing and ordering standards are in place.
Is this opportunity right for you? We are looking for candidates who have:
- food service experience;
- have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
- possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
- exhibit flexibility to take on additional responsibilities as needed; and/or
- demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
Click Here to learn more about HCA North Cypress.
Click here for more information about Sodexo’s Benefits.
Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
What We Offer
Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Position Summary
Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.Key Duties- Establishes a safe work environment
- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships, to ensure account retention
- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes
- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met
- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan
- Ensures adherence to all HR standards for Sodexo, client, and regulatory agencies
Qualifications & Requirements
Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Salary : $56,700 - $85,800