Food Operations Manager 3

Unit Description

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo is seeking an Food Operations Manager 3 for North Naples Hospital located in Naples, FL.  NCH Baker Hospital Downtown and NCH North Naples Hospital provide personalized care for over 40,500 patients a year in our two-hospital, 716 bed system. NCH's outstanding reputation is confirmed by The Joint Commission, in its award of accreditation to both NCH hospitals.

This Food Operations Manager will have direct oversight of both patient services and retail dining in a 340 licensed bed facility. Supporting 2 salaried managers and 60 frontline associates this position will responsible for all aspects of financial reporting, patient satisfaction and employee engagement.

We are looking for candidates who will:

•  have oversight of day-to-day operations;
•  deliver high quality food for cafeteria and branded outlets;
•  achieve company and client financial targets and goals;
•  develop and maintain client and customer relationships;
•  develop strategic plans;
•  create a positive environment; and
•  ensure Sodexo Standards are met.

The ideal candidate:

• has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
• has culinary production experience and a strong background in food safety and sanitation compliance;
• has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
• can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
• can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), Retail Ranger, Halo/Vivonet and is proficient in computer skills and report management experience.

Learn more about North Naples Hospital at https://www.nchmd.org/about-us

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. 

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Provides leadership and supervision for the on-site food service exempt and non-exempt level staff in the delivery of our contractual agreement with the client. Provides supervision for food services at account/unit to ensure client satisfaction and retention for the company. Implements business practices in order to uphold company mission, values and commitments made in the Sodexo client contractual agreement.

Key Duties- Establishes a safe work environment

- Assumes General Manager’s (GM) responsibilities and authority in their absence

- Utilizes Sodexo tools and programs to develop client, customer, and staff relationships,  to ensure account retention

- Implements and fully utilizes all Sodexo tools and programs to ensure financial outcomes

- Directs daily operations of food service to ensure employees have appropriate equipment, inventory and resources, ensures operating standards and regulatory requirements are met

- Develops and implements plans, projects, with defined objectives, methods, timetables and budget to support client and Sodexo strategic plan

- Ensures adherence to all HR standards for Sodexo, client, and  regulatory agencies 

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years   

Basic Functional Experience - 3 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Salary : $59,300 - $89,760