Food Service Manager 3

Unit Description

Let your passion for people and food be the driver of your success.

The Good Eating Company is seeking an Food Service Manager for our client in Palo Alto, California.  

This is a high profile position with direct contact with clients and customers. This Food Service Manager will be responsible for directing retail food operations for the Café and Micro Market.

Our goal is to become the premier workplace hospitality brand in North America. We are obsessed with local products, culture, hospitality, great food and being best in class. We seek a strong hospitality leader with a proven commitment to excellence, teamwork, and collaboration to help us achieve our vision. 

The Food Service Manager will be innovative, keeping services fresh and updated based on current hospitality trends.

The ideal candidate will have:

• Knowledge of restaurant industry operational standards in finance, sanitation and employee relations  
• Strong organizational, interpersonal and problem-solving skills
• Experience managing multiple food operations and concepts
• Customer focused and strong track record in organizational development
• Showcase skills of innovation, initiative, customer service and merchandising

In this role you will:

• Supervise day-to-day food service operations and team members 

• Motivate, coach, mentor and develop frontline staff and supervisors 
• Interact with customers to ensure customer satisfaction 

• Deliver high quality food services
• Oversee cash-handling and the POS system

The Good Eating Company - A simple philosophy; Setting the definitive standard in workplace hospitality. We believe that hospitality and amazing fresh food is highly impactful to fostering an engaged and happy team. We are passionate about producing unique, local, sustainable, inspiring, and well-balanced menus daily. We work in partnership with our clients to create interactive spaces, which are hospitable, relaxed, and stylish that become the heart of their workplace. We offer a full array of benefits, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training, and development programs, tuition reimbursement, plus health and wellness programs. To Learn more about the click here - Good Eating Company.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Provides supervision for multi-functional food service areas at an account/unit to ensure client satisfaction and retention for the Company.  Contributes to account revenue and operating profit through the implementation of Sodexo programs while executing against Standard Operating Procedures.Key Duties- Maintains and develops client relationships and customer satisfaction for multi-functional food service areas to ensure account retention and positive public relations - Establishes and maintains a safe work environment- Supervises day-to-day work activities by delegating authority, assigning and prioritizing activities and monitoring operating standards- Utilizes Sodexo resources and programs to ensure operating standards and regulatory requirements are met and employees have the necessary equipment and inventory - Manages by providing positive and constructive feedback to employees in order to reward, coach, correct and motivate in order drive a high-level of employee engagement 

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 years Basic Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.