Operations Manager - Vending

Unit Description

Join our mission to transform the convenience industry by putting people first and obsessing about extraordinary food and drinks. We just can’t bear the thought of being boring.  We like to have fun and be a bit quirky.  We work in a buzzword-free zone. We look for what’s new, what’s next, and what the future holds…we invite you to be part of our exciting future.

With InReach, you get to be a hero to clients and guests every day. We’re all about phenomenal service and technology that fosters everyone’s trust.

Our culture is to do the right thing – always. We are a diverse group, and we are all about inclusion, wellness, sustainability and supporting local partners. Reducing single-use plastics, feeding the hungry, responsible sourcing, community assistance, and using products and ingredients with a lower carbon footprint – it’s all part of who we are, and it’s embedded in our daily actions.

Learn more about what we do here!

InReach is looking a Operations Manager in our Lombard/Chicago, IL branch. The Operations Manager is a key stakeholder within our team ensuring customer satisfaction, leading company guidelines and processes, and ultimately company profitability.

The successful candidate will:

• Work closely with the Distribution Manager, Warehouse, and Service in daily operations and holding departments and staff accountable
• Ensure all branch departments work as one team
• Identify customer issues quickly, and promptly respond with appropriate communication and/or corrective action with operations and Key Account Managers 
• Coordinate execution of field pricing changes and other strategic projects 
• Coordinate new account execution and assists with client management & retention 
• Collaborate with other departments to improve all business processes, efficiencies and best practices
• Champion a safety-focused work environment for all operations
• Carrie out all leadership responsibilities in accordance with the organization's policies and applicable laws 

We are looking for candidates who:

• Has 5 years of combined management experience required with a preference within the distribution industry 
• Has valid driver’s license and acceptable driving record 
• Possess the ability to obtain security clearance for customer locations
• Is an effective communicator and collaborator with passion for developing talent through coaching and accountability
• Is able to demonstrate urgency and problem-solving skills with a dedication to customer service and associate accountability 
• Has the ability to learn and work within database inventory management software, route scheduling software, and Microsoft Outlook, Excel and Word 
• Has the ability to lift, push, and pull 50 lbs and able to perform work in outside weather conditions 

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Position Summary

Provides local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability for the Company. Directs business practices in order to uphold Company mission and values. Develops new and emerging business solutions for sustained growth and effective day-to-day operations.

Key Duties-Management of warehouse and distribution through processes and policy’s.  Monitor quality and integrity through planned and unplanned visits and route rides. Plan and implement new processes to delivery highest quality of services

-Central Point of Contact for Client Liaison promoting a solid business partnership - assists in contract negotiations for the system. Provides strategic leadership to the respective units within the system to maintain client satisfaction and retention.  Encouraged to drive sales through site visits and partnerships with other divisions as well as new business outside of our food contracts.

-Develops business plan and budget  that supports the System and District goals – Reviews and analyzes financial statements and data and other financial information to ensure attainment of financial goals for both the client and Sodexo. 

-Maintains Quality & Company Standards – reviews and maintains reports to ensure compliance with federal, state, and local regulations and Sodexo / System Client(s) policies and procedures.

-Responsible for system succession planning/employee development/diversity initiatives/training/constructive counseling. Promotes and supports workplace diversity initiatives.  

Qualifications & Requirements

Basic Education Requirement - Bachelor’s Degree or equivalent experience

Basic Management Experience - 3 years       

Basic Functional Experience - 3 years

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Salary : $56,700 - $85,800