What are the responsibilities and job description for the Sales Manager, Transportation+ position at Sojern?
About us:
Here at Sojern, we are on a mission to empower travel marketers to move travelers from dream to destination. Powered by machine learning and travel data, Sojern is quickly becoming the #1 travel marketing platform serving thousands of hotels, attractions, airlines and destinations worldwide.
We made Deloitte’s Technology Fast 500 list 6 years in a row, were recognized on the Top Company Cultures list by Entrepreneur Magazine, and were named a Best Place to Work by AdAge. As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting.
Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer.
Need more convincing? Check out our Glassdoor reviews!
The role:
The Sales Manager role drives business-to-business sales and is responsible for developing, growing, and managing a digital advertising business within their region or vertical. Depending on Sojern’s presence within the assigned region or vertical, the Sales Manager will define and lead the go-to-market strategy and/or support retention of Sojern’s existing client base while also developing and acquiring new clients across the region. Clients may include airlines, rental cars, cruise companies, and more.
Responsibilities:
Define and lead Go-To-Market strategy to acquire and develop new strategic clients across the relevant vertical/region
Lead in developing, managing, and growing an advertising book of business predominantly made up of airlines, rental car, and cruise companies.
Independently create and deliver persuasive presentations that educate the market and demonstrate Sojern’s value proposition
Effectively collaborate cross-functionally with vertical sales, account management, and product teams to develop relevant advertising programs for key clients, targets, and their agencies
Be the Subject Matter Expert on their region/vertical and able to internally present on metrics and sales strategy for their region/vertical when requested
Independently able to maintain and grow a large book of business and have deep sales strategy conversations with any of Sojern’s clients
Meet and exceed aggressive and growing sales targets on a quarterly basis
Maintain SalesForce and keep client activity organized
What you bring to the table:
Account Planning - Establishing a plan to achieve the sales objectives of an account, taking into consideration overall opportunities, customer business priorities and anticipated business changes, regional issues, past sales results, and available resources; taking action specified in the account plan, reviewing progress, and adjusting the plan as needed
Building Customer Relationships - Ensuring that the customer’s needs are met; building productive relationships with high-priority customers; taking accountability for customer satisfaction and loyalty; using appropriate interpersonal techniques to prevent and resolve escalated customer complaints and regain customer confidence
Sales Negotiation - Effectively exploring alternatives and positions to reach mutually beneficial sales agreements that gain customers’ acceptance and commitment
High Impact Presentations - Presenting ideas effectively to individuals or groups when given time to prepare; delivering presentations suited to the characteristics and needs of the audience
Broadening Business Value - Exploring customers’ underlying issues and needs that suggest broader solutions; maximizing the productiveness of sales interactions by building on customer cues to gain commitment to products, services, and solutions; articulating and promoting a path forward. Ideally, but not required, SaaS sales experience.
Targeting Sales Opportunities - Identifying the most promising new sales opportunities by uncovering emerging business and market issues and then identifying potential customer organizations and their influential decision-makers who would be interested in improving these business results
Strategic Influence - Creating and executing influence strategies that gain commitment to one’s ideas and persuade key stakeholders to take action that will advance shared interests and business goals.
Strategic Planning - Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal; committing to a course of action to accomplish a long-range goal after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.
What we have for you:
- Flexi-Fridays: No internal meetings and shut down at Noon every Friday
- Flexibility: Remote and hybrid work options, so our team can enjoy flexibility and do their best work regardless of location
- Equity: Stock options are offered to every employee
- Tech: Monthly cell phone & wifi stipend provided, in addition to laptop and tech equipment for your home office
- Paid Parental Leave: 16 weeks pay for birthing parents and 12 weeks pay for non-birthing parents, beginning the day of joining until the child's first birthday. Where a local country has more liberal leave protocol, we happily comply! #embrace-inclusion
- Learning Opportunities: All employees have access to an annual L&D stipend, as well as ongoing training and support to help you grow while leading creative and challenging projects
- Sojern Gives Back: We regularly organize office volunteer programs with local charities and organizations, as well as provide 40 hours of paid time per year to volunteer
- Culture: Strong core business values, focus on teamwork, vibrant, social and fun environment
- Travel Perks: IATA membership and personal travel “hotel stay” benefit
- Recognition: We use Bonusly to allow our team to recognize performance and teamwork #deliver-wow #win-as-a-team
- Wellbeing: We take a whole-person approach to your wellness with Spring Health mental health benefits, a Wellness Coach, and Employee Assistance Programs
- Paid Time Off: Unlimited PTO (we are a travel company, after all!)
- Healthcare: Comprehensive medical, dental, and vision insurance for you and your dependents with healthy employer premium contributions
- Life and Disability: Life, AD&D and Short- and Long-Term Disability insurance with premiums 100% paid by Sojern
- Medical Travel: Travel expense coverage for when medical treatment is needed that is not available locally
- Retirement: 401k available with company profit sharing contributions
Referred by Sojern?
If you are being referred for this position by a current employee of Sojern, please reach out to that person to submit you as a referral before applying!
Hiring Locations:
US Roles at Sojern based outside of our Omaha, NE or San Francisco, CA office can sit in any of the following states: AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, MA, MI, MN, MO, NE, NJ, NY, NC, PA, SD, TN, TX, UT, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
Our Commitment to Diversity Equity and Inclusion:
At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally.
We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one archetype traveler, there is no one archetype employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike.
Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern has over 15 employee-led Affinity Groups, including Embrace Inclusion, So-Proud, Sojern Women's Group, Sojern Gives Back, and more, which are the core of our culture, fostering belonging, inspiring learning, and creating opportunities for all Sojernistas across the globe.
At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status.
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