Outreach Specialist

OUTREACH SPECIALIST

Full Time Exempt Position - 40 hours/week

Soldier’s Best Friend (SBF) is an Arizona-based 501(c)3 nonprofit organization headquartered in Peoria. We are in search of a dynamic Outreach Specialist to join our mission driven team. This position will report to the Development Manager and help ensure that the organization has the resources necessary to offer long-term, quality programming to U.S. military combat-veterans living with Post-Traumatic Stress (PTS) and/or Traumatic Brain Injuries (TBI) in Arizona, while also providing loving homes and meaningful missions to Arizona homeless dogs.

With the support of our Development Manager, our Outreach Specialist is responsible for executing at least two large events each year, managing SBF’s participation in local and statewide events, representing the organization both on and off-site, as capturing and entering data into our donor database (Virtuous). The ideal candidate must work well independently in a fast-paced, flexible environment, while providing a high level of customer service. Excellent communication skills and comfortability with delivering presentations/public speaking is necessary. This role has a unique opportunity to aid in the development and implementation of our growing volunteer base, as well as cultivate new and existing relationships (e.g., community members, donors, team members, Board Members, our veteran/dog teams, and other stakeholders).

Job Responsibilities

• Support all agency events, working with volunteers, community partners, vendors, other SBF team members, and the Board of Directors to ensure the success of events.
• Ability to recruit, motivate, retain, and lead volunteers to success.
• Contribute to the strategic opportunities defined by the Development Manager, Development and Marketing/Communications Committees, and Board of Directors for increased fundraising and community awareness.
• Support social media and communications for the organization (e.g., Facebook, Instagram, newsletters, and appeals, etc.).
• Regularly travel within the Phoenix metro region, as well as the ability to travel to our outlying service regions (Flagstaff, Prescott, Tucson, and Sierra Vista), as needed, to support the development of outreach in targeted regions.
• Act as a community liaison on behalf of SBF, providing warm transfers of potential applicants to Veteran Services.
• Assist with marketing and recruitment efforts targeted at growing the number of program participants and ensuring continued engagement with program graduates and their families.
• Assist with ongoing data collection and entry for organization-related reporting (e.g., Impact report, etc.).
• Provide friendly, customer service, and represent the agency and our mission in a professional and positive manner.

Knowledge, Skills, and Abilities (KSAs)

Required:

• Excellent writing and analytical skills.

• Experience creating marketing materials (e.g., Flyers, brochures, etc.).

• Comfortability soliciting donations (e.g., Gift in Kind, event sponsorships, etc.).

• Experience delivering informative presentations to groups of various sizes.

• Ability to adapt to a changing environment and handle/prioritize multiple projects.

• Demonstrated experience working with computer-based systems/software and CRM databases (e.g., Microsoft Office, Google Drive, Virtuous, Zoho, etc.), and using data to drive strategies and planning.

• Experience leveraging individual major gifts, successfully soliciting donations/sponsorships/gifts in kind, and leveraging social media channels.

• Relevant Bachelor’s Degree or equivalent combination of education and experience.

• Prior experience in an outreach, events, or volunteer leadership position desired.

• Ability to adapt to a changing environment and handle/prioritize multiple projects.

• Comfortability working in an environment in the presence of dogs.

Preferred:

• Bachelor’s degree in business, marketing, or related field.

• Knowledge of, experience, and/or interest in the human services field.

• Experience in nonprofit organizations.

Salary range $40,000 - $50,000 and commensurate with experience.

Must have a valid driver’s license and safe, reliable transportation, and be willing to travel within the state of Arizona (up to 25%), with availability during evening/weekend hours (as needed). Offer for employment is contingent upon a clear criminal background check.

No phone calls please.

Job Type: Full-time

Pay: $40,000.00 - $50,000.00 per year

Experience:

• outreach: 1 year (Preferred)
• presentation: 1 year (Required)
• non-profit: 1 year (Required)
• event planning: 1 year (Preferred)
• volunteer management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Multiple Locations